| Prestige pools |
| Prestige pools of Wilmington inc Shane Kosnik Delayed project, mislead, installed poof quality, missed deadlines, demanded additional monies Wilmingto |
| 10th of May, 2011 by User605138 |
| Contracted Prestige Pools of Wilmington to install fiberglass pool, filtration equiptment and fencing. Total pool packace. Job started Dec.2010 and sat until March2011. After innitial deposit over 50% some work was done and than stopped. claiming weather and soil conditions poor they returned with little communication as to when, and demanded to be payed additional or work would seice. Additional monies given little more work done. inspections not passed work stopped more money demamded. paid contract in full now pool not complete, no fencing and failed electrical inspection not addressed. Poor workmanship on work done. Rust stains comming through comcrete decking, pool not plumb or level, concrete cracking. They are demanding more money to complete and requiring us to aquire alarm equiptment to bring job to code.They claim to be expert. no forsight for various issues now outstanding. Fencing disbute continues. No timer on filtration equiptment, i come to find out. Just wish they would do what they said and get out of my life. Shame on me for trusting them. I can tell from thier communications thier hostility is equovelent to thier insecurity. Don't blame your clients for the delays, when over 50% of the contracted amount was paid in full. True bait and switch tactics were used and deciept was implemented from the start. How can you demand additional monies when the electrical inspection has not passed? Why would I agree to a gate that won't allow my boat to pass through. come on! Experts..yeah right experts at ripping you off! |
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Title: Lack of Homeowner Funds
Work crew reported to this project site on three different occasions in three different months,
but was unable to continue construction due to homeowner’s lack of funds.
Homeowner did not keep up with predetermined payment schedule as specified in contract,
stating they had no funds available due to kitchen/house renovations and a recent vacation.
All work performed by Prestige Pools is within compliance of all NC state, county, APSP
(Association of Pool and Spa Professionals) and ANSI (American National Standards Institute)
quality standards.
Prestige Pools has over 200 pool installations in New Hanover county with over 200 satisfied
customer referrals. |
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We were hesitant to use this company at first due to this report, however after interviewing several pool companies we decided to go with Shane at Prestige Pool.
We made a great decision, worked with them well and never looked back.
We found them to be a great to work with and they did an outstanding job building our pool and transforming our backyard.
They were very creative and came up with ideas we had not considered, making our pool and yard more amazing than we had envisioned. The project was done on time and on budget. They kept us up to date at each part of the project.
We would highly recommend this company to our friends and family.
They bent over backwards to accomodate us. They do not deserve this type of slander.
gbarr Wilmington, NC |
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