pokerstars |
Pokerstars Scam Ripoff FRAUD Liars Stealers West Palm Beach, Florida |
27th of Jan, 2011 by |
Pokerstars made my account go negative for no reason. They claim a $60 withdrawal was not taken out my bank account one month ago. Why would a company decide for 1 full month to pass and not credit the money towards the account, and 1 month later email you saying the withdrawal didn't go through?
Pretty shady.
Another shady thing is I asked them to send me a history of all deposits and they ignored my email.
What pieces of sh*t!
Here is the email they sent: Hello, Thank you for your email. We are sorry about the situation in regard to Instant eChecks returns. As stated in the automated email we sent you, we were unable to retrieve the funds for your deposit from your bank account. This was a result of some technical issues with our processor and was not something that resulted from any actions that you made. Unfortunately, at this time, we are unable to offer an ACH / eCheck service for deposits to your PokerStars account - please accept our sincere apologies for any inconvenience this may cause. We are currently working with our processors and legal team in order to provide further options. Note that this does not affect other deposit methods currently available to you. Please note we are also reviewing the status of all recent Instant eCheck deposits, and any items that were not successfully processed will be returned and debited from players' accounts. For any transactions of yours this affects, you will be notified via email of the details of the transaction and the amount will be debited from your PokerStars account balance. Our Deposit Assistance Department can offer you further assistance to find a new deposit method that adjusts to your needs. Feel free to email us at . If you would like to be contacted by telephone, please include your number and a convenient time to call you. We can also offer you the alternative to be contacted by Chat, if you would prefer so. Additionally, we invite you to use any of the alternative deposit methods we have available for you to use. Please feel free to visit our website to review them: Thank you for your understanding. If you have any other concerns, do not hesitate to contact us back. Regards, Tarvi
PokerStars Support Team
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