Consumer reviews and reports on scam companies, bad products and services
Pinnacle Recovery Inc Unfair collection practices obscene 40% interest charges Carlsbad, California
18th of Oct, 2011 by User829259
I own a timeshare that I purchased from Southern Peaks in NH. My timeshare is managed by Bluegreen Resorts Management. I fell behind my maintenance fees for 2010 and 2011. Collection was turned over to Pinnacle Recovery Inc. When I tried to make payment arrangements with Pinnacle they informed me that they were charging me 40% interest on my balance. They then began incessant collection and dunning calls to my home phone & cell phone and it was always a recording. They never sent me any correspondence to document their charges and every time I spoke to someone they would not budge on the 40% interest. I refused to pay the interest although I was willing to pay the maintenance fees. They would not budge. Next I received a letter today from Bluegreen Resorts Management that stated that since I had not paid my maintenance fees (approx $1,200) they were going to take my $18,000 time share as "liquidated assets"! I am filing DOJ complaints against both Pinnacle and Bluegreen. Can they just do this? I have a deeded timeshare not a point system. Anyone out there that can help me would be much appreciated.
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