Once A Year

Once a Year Termite and Pest Control Does not deliver what is promised and you have no recourse for reimbursement Ocala, Florida

9th of Sep, 2011 by User339125

I was very excited at first about this company as the salesperson's description of the services was believable and he seemed very detailed and honest. However, after I signed up, they did not deliver as described. I contracted for lawn application services, as well as shrub trimming, bed weeding, and palm service (removing dead fronds and removal of pod growth from female trees from "time to "time". The bed weeding is to occur monthly. It occurs no where near that frequently and when it does, it is not done well. The palms have yet to be addressed once and I started the service 9 months ago. They say they treat fire ants at no additional charge. They did come out to spray twice, and still my lawn is infested with the ants to the extent I have to be very careful where my dog and I walk. In fairness, when you call the company they do send someone out the next day as promised, but the issues still do not get resolved. Since you have to pay up front for 12 months at the beginning of the service, you really don't have any recourse other than to wait for the contract to run out and get someone else to perform the service. I am very upset with this company as I thought I had found a good all-in-one service for my lawn. Not so.

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