OEM Wheels Plus OEM Rims Inc Ripped off for $799.00 Anaheim, California

24th of Jun, 2012 by User368493

I purchased rims from OEM wheels Plus on ebay, had the rims mounted on my Audi A5, as soon as I took the car out for a test drive; I notice sever vibration on the steering wheel, went back to the shop who installed the rims and they perform everything over again the balancing, high speed road check and once again put back on the vehicle and had the same problem. This went on for about four days, the shop did everything possible and still the vibration never went away, and yes the tires were check, I had purchase them about two weeks earlier and had no problem when was mounted on the original
rims. I call OEM Wheels Plus and explained to them what problems I was having and they informed me that it was my problem not theirs, because I had mounted the tires to the rims, and now they are considered used, WHAT? How else will you find out if the rims are good or not? They wanted me to take the rims and get them checked to see if any were out of round, hey that's not my responsibility; they put out a disclaimer that there rims goes through all sorts of testing and measurement, so why didnвЂ™t the company include the details for each rims and the measurements and any other testing results, so the consumer would have something to go by if they encounter a problem as such. Yes, I'm very pissed, because I lost $799.00 to this worthless company. Yes, I turned them into the BBB and OEM Wheel
Plus has failed to answer the BBB, so now the complaint is posted on the BBB for the next three years.

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