NIPSCO service reps claim that a notice was mailed on Dec
27, 2010 and a follow up phone call was made.&nbspThe rep also claimed NIPSCO is not responsible for mail NOT being
delivered or lost.&nbspThe phone number on
record has been wrong for 6 years and I have repeatedly contacted them about
correcting it.&nbspSo how could I be called
when I no longer have that number.

I fell behind due to an unexpected funeral expense and just
cannot&nbspget the money together to catch
up on my bills.&nbspI simply could not let
my partner's mother be left in a freezer until she could save all the money to
pay for the funeral.

On top of that, my partner is a disabled, autistic person
with cardiac and other respiratory problems as well as life threatening
hepatitis C.Power outages are life threatening in any
weather.&nbspThat is why we have a emergency
generator which is natural gas powered.&nbspIt would not work since they were going to cut the gas AND electric
service off.

Being left in a house without heat or electricity for an
extended length of time that a disconnect would cause will result in another
hospitalization.&nbspHaving to move suddenly
without preparation can cause severe trauma to an autistic person.&nbspWhen the NIPSCO rep was informed of this, the
attitude was "oh well, not my problem".&nbspActually, if we had the money to move or go
to a motel, we would not have fallen behind on the NIPSCO bill.

My complaint about NIPSCO was the callous attitude but how
they never sent the mandatory disconnect notice and could not contact me by
phone because the phone numbers corrections kept getting lost.&nbspNIPSCO should be required to send disconnect
notices by certified mail to prove that the notice was received.

Despite the chaos of the afternoon, we were miracled and
the bill was paid just in time.