Consumer reviews and reports on scam companies, bad products and services
New Penn Financial LLC Refinance Gone Bad - Quoted a rate, changed it twice. Then set a settlement date outside of the last rate lock. Plymouth Meeti
16th of Mar, 2013 by User930590
New Penn Financial, through its agent Carmen Mollica, played a “bait and switch” mortgage game on me. Knowing that I had another mortgage application already in process, Mr. Mollica quoted me a lower rate of 3.375% for a 30 year fixed rate mortgage refinance on my home. After I withdrew my application with the other lender, Mr. Mollica then informed me that he had made a mistake and the rate would really be 3.5% and sent me another Rate Lock Agreement to replace the 3.375% agreement that I had signed. Then, regularly assuring me that the application was complete followed by demands for more documentation, Mr. Mollica delayed our settlement. Mr. Mollica assured me as late as March 8th for a March 13th settlement, that all was in order to close on or before the expiration date. The day before the March 13th expiration of the 3.5% Rate Lock, New Penn through Mr. Mollica and others from New Penn, informed me that the settlement could take place on March 14th or 15th but only if I would agree to a 3.625 % annual rate.
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