Consumer reviews and reports on scam companies, bad products and services
network tool warehouse
Network Tool Warehouse www.nxtools.com business with no stock. they are just an office with computers. dishonorable!!!! Seattle
9th of Sep, 2011 by User421924
I am a small start up company that was looking for auto air conditioning supplies to expand my business. I was very clear to myself and companies I contacted that I wanted to create a list and wanted to review it, clarify it and make sure that everything I ordered shipped at ONE TIME. It wasn't that I care if shipped from multiple locations, it's that I wanted everything compatible with each other. Was I ever wrong in choosing Network Tool Warehouse. What a bunch of idiots and other vile things. When we had everything confirmed and a ship date established, that I placed my order to "Ship Complete". I kept track via email with Allen Dummick "real name Dimmick". Nothing was shipping. Then I find out my AC machine is dated out 4 weeks. At the 4th week, I contacted Allen and he said the AC machine was backordered another 2 weeks. The very next day, I received the 1st package. Surprise! Ship complete my ass! They also duplicated an item that was $165.81.
I held back being the ass that I can be and waited the 2 weeks. I called for tracking and was told it was in Fresno that day being unloaded into the CA warehouse. That ended up being a lie and the next day i was told they were on nationwide backorder and that none of the machines I ordered were going to ship in 2010. This was June, 2010. I subsequently ordered another branded machine from another distributor and received it in 4 days and cancelled the one with NX Tools. I got an RGA for the duplicate item and the dust cover for the other branded machine. I ended up having to pay freight and restocking charge for things I had no use for. This is why I wanted it shipped complete.

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