|
NATIONAL UNION FIRE INSURANCE CO. CHARTIS INSURANCE CO. AND WELLS FARGO BANK Fraudulantly $24.90 a month deducted BY NUFIC from my bank account since |
19th of Oct, 2011 by User929991 |
This is my story and I, Lana ------ declare that on August 19, 2011, I went to my Wells Fargo Bank to deposit some money and I asked the teller about some of my current transactions. The Wells Fargo teller told me that I had a $24.90 monthly deduction going to NUFIC. I asked, What is NUFIC? and the teller said that there was a phone number but wasn't sure what NUFIC was and referred me to another Wells Fargo worker who explained to me that as she looked up my bank account that NUFIC had deducted the $24.90 monthly deduction for three months and that is the farthest that she could see and moreover telephoned NUFIC for me and she was put on hold and then further explained that NUFIC was CHARTIS INSURANCE CO. I was very surprised and disappointed that I had never heard of NUFIC and did not know why $24.90 monthly deduction was being deducted from my account and how did NUFIC get my information? The only answer that the Wells Fargo worker told me was that NUFIC was a third party agent to Wells Fargo and that they did not need to get authorization from me. Furthermore the Wells Fargo worker explained to me that NUFIC and their telephone number was on my monthly Wells Fargo bank statements which I've neglected to look closer at recently. Addionally as the Wells Fargo worker spoke to a NUFIC worker by the name of Angelina Smith and I authorized both of these workers to close down this $24.90 monthly deduction and stop this account immediately, asap. On August 23, 2011 I received a letter from NUFIC stating that," I elected to enroll in accidental insurance plan by means of a telemarketing phone call. This accidental insurance plan was offered to you as a valued customer of Wells Fargo-DDA. Lana ------ gave express authorization to enroll for this accidental insurance." I was very surprised and disappointed that this insurance company was so...dishonest. I never authorized NUFIC to deduct any monies ever from my account. On Sept. 6,2011 I spoke with a NUFIC worker, Debra stating that I wanted an investigation into this fraudulant unauthorized account and Debra said that they would look into it. I have not heard from NUFIC yet. I have been speaking with several Wells Fargo workers who two weeks ago filed a claim for me. Yesterday I received a letter saying that my investigation was closed, thatNUFIC did not have my authorization and that they had deposited $24.90 into my account. Additionally today I received my second letter from Wells Fargo saying that I could only receive 60 days of a claim and that they deposited $74.00 into my account. Moreover today I spoke to a Wells Fargo claims supervisor regarding their improper investigation into not receiving my monies due from NUFIC. Wells Fargo claims supervisor claimed that she would get the recorded message with my authorization from them and that it should only take 2 days to receive that. I informed her that I have been waiting since Aug. 19, 2011 for that recording and I told her good luck! |
|
|
Post your Comment
|
|
|