National Tax Solutions

National Tax Solutions Titan Tax Following an inquiry-only call, this company withdrew unauthorized funds from my account. Internet

16th of Jun, 2011 by User305760

This company took funds out of my account without any agreement or authorization, simply based off of an inquiry call. Here details of the incident.
I placed a call to National Tax Solutions wanting information. I heard the man (Dave Walker) who answered the phone say that their services would cost $200 at which point he asked for my financial information. I began to provide my financial information. However, I found out during the conversation that the cost was $3,200 and said that I could not afford their services right now. The call ended with Dave, saying that he would fax me additional information. What he faxed me was a engagement letter with blank spaces for signatures. I did not respond nor authorize any further services. However my bank account was charged $800 within a few days. When I called this company, they said that the funds had not cleared on their side. I said that I had proof of my bank statement showing the ACH withdrawal. Dave went as far as to tell me that I did not know much about banking and that he did.
Basically, rude behavior. A second person just called me and said she would send me an email saying what she would do. She said that she would watch the accounts and IF she saw the funds come in, she would issue a credit (no guarantee, despite 100% proof that funds were out of my account). Overall, they would not admit to their error - they kept telling me that because I provided my bank info, I automatically hired them. WELL I DID NOT. The transcript of the call will show that I first wanted more information before doing so and that is how the call ended.

Track this Report 0 Comment | Post a Comment