MyVitanet.com Rude Customer Service, Internet

10th of Nov, 2011 by User772245

I just placed an order from MyVitaNet.com. Soon as I entered my credit card â€œPAYMENTâ€ information, the screen showed "CONFIRM" skipping the â€œREVIEWâ€ step. I was unpleasantly upset, so I went ahead and called the "24/7" Customer Service phone number 1-800-807-8080. It turns out that it only has recoding message unless the callers want to place a new order. The CS was very rude and spoke loudly when he found out I was not placing an order, but to cancel one. I reminded him that the website advertised the number is for 24/7. He told me to call back during â€œregular business hours.â€ I felt something was not right with this company, only then Google the company. How disappointed I was to see all those scams linked to MyVitaNet.com. I immediately went back to their website and canceled my order. I have a bad feeling it won't be easy to get my money back even though I canceled my order less than 30 minutes. I really should have checked the company out before doing any business with them. Wish me luck to get my money back!

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