My father used the LifeWatch personal monitoring system for about 6-8 months. Just 23 days into his

27th of Nov, 2010 by User385990

My father used the LifeWatch personal monitoring system for about 6-8 months. Just 23 days into his next pre-paid 3-month service cycle, he sadly and unexpectedly passed away. I contacted LifeWatch requesting a 2 month refund on the unused service as well as the refund of his initial $100 security deposit on the equipment. I shipped back all the equipment within 3 business days via US Priority Mail. I was told to purchase $500 in insurance, which I did. I paid $18 to return this pkg. Despite repeated phone calls/voice mail messages I've left, it's been 6 weeks and I have not been able to reach them to obtain this rightful refund or find out what's happening. Do NOT do business with this company...there are other companies with much better business practices and reputations. They probably figure if they stall long enough, most busy families or the elderly customers they serve will give up eventually.

Track this Report 1 Comment | Post a Comment

Comments

4837 days ago by Louis Sheptin

THEY DO NOT MONITER THESE UNITS IT'S ALL A SCAM...I HAD LIFE WATCH SERVICES $4, 500.00...MY INSURANCE PAID, BUT MY LIFE WAS AT RISK THESE FOLKS ARE COMPLETE IDIOTS, THERE IS NO MONITERING SERVICE.