Moctezuma Appliances Roberto Tello & Ruben Tello MOCTEZUMA APPLIANCES SELLS LIES AND NON-WORKING APPLIANCES! Houston, Texas

22nd of Dec, 2011 by User407349

This place will not hesitate in trying to con you in purchasing an appliance from them. They sold me what appeared to be a fairly nice used matching Front Loading Washer & Dryer set having advertised it as "Working perfectly". However, upon having spent additional monies to have them transported to my residence, I sadly discovered that they wouldn't even "power on" when plugged in. This left a bad taste in my mouth, and could only surmise how this would go. I asked for my money back, as I refused to take advantage of their 90 day warranty for something that didn't work to begin with. They outright refused, claiming no refunds. They even stated to my wife to go ahead and sue them if we didn't like this choice, so now in response I will be taking them to court. However unbeknownst to them, I am well versed, having a legal background & experience that stretches 27 years. What nerve of theses two; they would have done so much better just taking their worthless junk back and issuing me a full refund rather than to do it the hard way, which they will find out for them selves. It is business like these that need to be closed as they pray on others without any remorse of wrongdoing. For those considering purchasing anything from these people (especially Ruben & Jose), I would seriously think twice about it, as you are not likely to see any kind of quality service or refund once you hand over your hard earned money. I have since had to purchase a Brand NEW set from Sears as I have family and clothes that need washing. Thanks to these two, it was a waste of money that was and could have been used to purchase Xmas gifts for my family and children. Thank guys for ruining this Xmas for us with your dirty & UNSCRUPULOUS business practices! I'll see your a$$ in court. And you better come prepared. You for one, have picked the wrong family to screw over!

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