Mobility Enterprises

Mobility Enterprises, Inc. American wireless or Sprint Retailer - Mobility Enterprises - store # 250911 (EXCLUSIVE DEALER) in Escondido, California (p

28th of Jun, 2011 by User308784

I purchased a mobile phone and business plan service from Mobility Enterprises, Inc. When I purchased the plan the contract was written for a cost of $109.99 per month for 2 lines with the addition of a third line for $10. There was an additional cost of $10 per smart phone which in my case was 3. I intended on adding a fourth line and visited a local Sprint Wireless store. I was informed at that time that I was being billed $109.99 for each line. After informing Mobility they acknowledged they had made a mistake and suggested that I change to a family plan that was more than I was willing to spend. At that time I decided to excercise their 30 day return policy and cancelled the order. I was refunded $485.00, and am still owed $237.50. After numerous unsuccessful attempts I have been unable to collect my full refund. I have attempted to get the contact information of an owner or manager with no success. The employees have been uncooperative and unresponsive. After informing me that I would receive a refund within 14 days that time has passed and I still have not received the balance of my refund. I am still unable to contact the person who sold me the plan and cannot get return phone calls let alone talk to an employee with the authority to assist me.

Track this Report 0 Comment | Post a Comment