Mobile 4U

Mobile 4U SCAMMER Elmhurst, New York

19th of May, 2011 by User585447

I purchased a Motorola H15 bluetooth headset on 5/20/11 for $38 in cash from Mobile 4U located at 89-25 Queens Blvd, Elmhurst, NY 11373, Tel 718-709-6519. The product was advertised as brand new, in retail packaging, complete with all paper work and accessories. When I went home and opened up the packaging, I found the following items missing: 1) the full user manual, 2) warranty and registration card, 3) no serial number, 4) desktop charger (the package only includes a wall charger, NOT the desktop charger that comes standard with this particular Bluetooth headset, I checked this with Motorola).
At this point, I suspect the product I was sold is definitely NOT a legitimate Motorola brand retail product. I went back to the store one hour later (on the same day) asking for a refund. The clerks in the store rudely stated that the
missing items are part of a premium upgrade that I had to purchase separately. I informed them that I checked with Motorola and per Motorola these missing items come standard with any Motorola H15 bluetooth headset. The
clerks in the store refused my request for refund. Mobile 4U in selling me this product committed fraud. I seek the help of the DCA in recovering my hard earned money, $38 in cash, my original form of payment, from this company.

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Comments

4849 days ago by Ram-kar

I have had the same kind of problem with same store but my lost is much more bigger than yours. I purchased I phone 3GS 32 GB and paid $ 425. I would buy 3GS 8GB for $ 300. When the guys heard that I would leave for Turkey in a few hours I was told all they had was 32 GB. I said OK, paid $ 425 and get on the airplane. I discovered some problems on the airplane but I thought full charge would help. Now I am told in Turkey that I need $ 400 to get the phone fixed. I purhased the phone on 2 june 2011. Do you know if I can do anything legal from Turkey. Anywhere to complain other than internet sites.