Mcdonald's Forced me to pay for food that wasn't mine. Cleveland , Ohio

12th of Nov, 2011 by User774859

So two days ago I was staying in Cleveland, decided to go get some food for lunch. Well I ordered just one of their burger meals. Anyhow when I came to the window to pay and get my food, they were charging me 15 bucks. (when I was ordering they told me my total was 8 something in the speaker). Anyhow, I told him that the total given to me in the speaker was 8 something. And he's like "Sorry sir, you must have misheard, the total is 15 something" (not exact words I don't remember the exact totals). So I decided to ask him why, and he read my burger, then apparently someone added a chicken sandwich meal to my meal, or whoever ordered the sandwich also ordered what I said and they got our stuff mixed up. So I told him it was a mistake, and that all I ordered was the burger meal. And this guy had an attitude about him. So then he told me, "We already made the food, that you ordered. Either you pay for it, or you don't get anything.". So I just decided to pull away, go inside order my food, and see if I can talk to someone about the problem. So I go inside, ask one of the guys at the register if I can see a supervisor. So then some lady comes up to me, and asks me if something is wrong so I tell her what happened. She goes to the kid in the window, and I see them talking. She come back with this look on her face. Straight up says "If you aren't going to pay for your food, then you don't belong here.". So obviously the guy told her some trash story. Now I was pretty ticked at the moment and just walked out because I didn't want to end up getting kicked out. This store has the worst sort of employee's I've ever seen. They need to work on fixing their attitudes.

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