Consumer reviews and reports on scam companies, bad products and services
McAfee
Mcafee Product does not work as advertised, tech support is retarded Santa Clara, Internet
29th of Mar, 2011 by User496690
I don't know why I even bothered to pay for this software. Mcafee virus scan missed 3 different viruses on my machine. I had to use a FREE scanner from the net and it found all 3 viruses. I tried to report their failing to Mcafee tech support. They act like they are simple minded. I recently bought the latest version of their internet suite. I buy a new one from them every year for 15 years. I told tech support that their software had missed the viruses and that I had detected and cleaned them with another program. Tech support says back to be "I understand you have a virus and can't remove it". I reply NO I ALREADY REMOVED IT. Tech support: Please make sure your virus definition files are up to date and do a full scan". Me: I already did that and ran a full scan 3 times. Tech support: You must update your virus files and run a full scan. Well you get the point. They just keep saying the same thing over and over no matter what you say to them. Idiots. Worst tech support ANYWHERE. I bought Kaspersky and removed Mcafee. I have been a customer of Mcafee for 15 years and will NEVER buy their garbage software again.
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