| LUXURY AUTO |
| LUXURY AUTO BEST AUTO SOLD ME A 2008 TARUS THAT IN 6 MONTHS NEEDED A NEW TRANSMISSION THEN TRIED TO MAKE ME PAY FOR IT AND WAS VERY VERY RUDE Fort Wo |
| 20th of Jun, 2011 by User196782 |
| i purchased/financed a 2008 ford taurus from these people in october 2010. i gave them 3400 dollars down and paid 350 dollars a month. in may 2011 (which is only 7 months later) i started having trouble with the car i took it to firestone and midas to get a diagnosis and i was told both times i needed a new transmission... i then called the car lot and spoke to one of the office personnell (a lady) and advised her of the issue i asked her if i can get a loaner car while they repaired it because i have to work and i have children that go to day care. she placed me on hold and said one of the managers there said i cant have a loaner and they will repair the car but i have to pay for it... i then said i will not pay for the transmission on this car i had taken very good care of that care they sold me a lemon and they should fix it. so i told the lady i will get a rental car untill i can switch into another car and i wanted to make sure i can skip my next two payments (bi-weekly) she told me that was okay and she would note that in the computer. 3 weeks later i went to the car lot and asked them again can i just trade the car in for something else and they lady in the office said yes she said talk to ray and he will transfer my down payment to another car but i will have to pay tax title and license... so i called ray on monday 06/20/2011 and advised him of the issue. he said i can trade in the car but he wants me to bring it up there so he can see it first. he also said me paying tax title and license is just like me paying for a new transmission to be put in my car (that is a lie) i went to the lot on 06/22/2011 at 0807 and i asked the guy in the fron t for ray he said he is in the back how can i help you i told him the issue (in a calm professional tone) and he blew me off like i was a piece of crap he told me he doesnt want to hear me he just wants the two payments that i owe them then we can talk about trades? he then started walking away when i was talking to him he was waiving his hands to me in a rage so at this time i felt threatened so i tucked away my nice professional tone and brought out the bad bitch in me. i probably called him names that havent even came out yet and if he wouldve caught me back in my younger days then i wouldve let my cousins smith and wesson wup his ass... so after that i drove to the back of the building were ray was supposed to be and that building had a diifrent name on it. it said best auto? any ways i finally found ray and explained the situation to him and he was going t o pull up my account to double check my story but the guy in the front already called back there and they had all my info pulled up and exposed so any one can see my personal information... so one of the guys in the back start talking to ray in spanish which i dont understand at all but luckly i recorded the conversations i had with luxury auto that day and i had witnesses on my cell phone. so ray said he wanted to test drive the car to see whats wrong with it. i felt he was calling me a liar but i let him test drive it anyway and i was in the car right along with him and one of his uncertified shade tree mechanics.... while they were driving they were able to see that i wasnt lying so ray told me to sit in the waiting room for a minute they wanted to check something else out. keep in mind i already told these people i had to go to work so they are now playng with my time. i sat in the waiting room for almost 45 minutes no one told me any thing so i had my husband call them on the three way and act like im not on the phone... when he called them they were rude to him as well and they told him that i had a transmission leak and i shouldve brought the car in before the transmission went out so i will have to pay for the labor and my car note and someone will need to come oick me up... why didnt anyone say anything to me? how could you say that i had a leak when you never looked under my car? i have two certified mechanic shops which are firestone and midas that gave me a complete diagnosis of my car there are no leaks!!! so i came to the conclusion that they were once again going to try to rip me off... so i went in the garage and closed the hood of my car and drove off. see ya later suckers... since they want to disrespect me lie to me and use me scam me etc. i can play the same game filthy game the next time they see that dam car it will be burned to pieces and yes i wil pay for the tow driver to take it to them with a smile and a kiss my ass... never go to this place these people are scam artist they dont like americans they really hate american women. they will smile in your face untill they get what they want then the knife comes out and it may cut deep. they are cowards cause they talk to me in another language that i don t understand so they can try to confuse me |
|
|
|
Post your Comment
|
|
|
