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Linden Volkswagon Anthony Mennella Thought his customer was young and ingnorant Linden New Jersey |
6th of Oct, 2011 by User740528 |
I came in with my mother in search for this car the sales man Mike Young took us on a test drive. At the time I did not know a thing about cars. On this test drive we loved the car EXCEPT the excessive squeaking and popping. Mike assured us the popping was nothing, just a typical car suspension (we had only driven trucks) and they said they would fix the squeaks. So they fixed the squeaks and I drove the car home. On the way home we discovered fourth gear did not work. So I brought it back and you guys put in a used trans-axle (which grinds in third gear!) I was ignorant to not try all the gears but they dont test drive cars???I accepted how the steering wheel was at a 45 degree angle while driving straight assuming it was just the alignment. 3 days go by and the sunroof stops working and leaking water all over the interior. Two weeks later the breaks are done for, then i realize the tires are beyond bald. I bring the car into work put it on the lift, front axle is leaking, throttle body bolt and loose. I contact Linded VW they said to bring it down so i do. You fix the axle and the breaks which I am thankful for. But the sunroof was not touched after you said it was! throttle body bolt is still very loose. They told my mother that I abused the car...THAT IS A JOKE! not only did i not but you cant notice that in a month not even 1000 miles later, trying to avoid your mistake selling this car! Today i put it on the lift at work because the squeak is back! to discover both rear shocks are done for, so they did a temporary fix the first time. Along with a blown motor mount! 2 months later I have now been in automotive school nine hours a day and working 30 hours a week in an automotive shop, I have realized their techs are just pathetic. When you take a car into a shop getting it ready for re sale not one of these issues was noticed?! Yes i know its a Dodge not a VW but its basic things! Now the repair order my mother was just sent is a slap to the face!! THE MOST UNPROFESSIONAL thing I have ever seen. You they thought they could get away with all this seeing I am young and knowing any mother is clueless. But they WILL NOT get away with what you did to my family and I. I recently contacted them and Anthony Mennella told me they cant fix it because I did work to it. This angers me greatly when this man is trying to tell me something i did not do!! |
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