Learning RX Prayed on our desperation to help our son with his learning disability Centennial Colorado

24th of Jan, 2008 by User681103

Let me start by saying, I have thought about this for several months before I decided to file a report. The reason, I have decided to go ahead with this, is for the parents out there that have children with learning disabilities. I would not want anyone to go through the pain and heartache we did with Learning RX. I have told everyone I come into contact with our story and hopefully they are telling everyone they know. Then I was information of this site and thought it might help more people if we told our story. My husband and I were at our lowest point of desperation to try to help our son. My husband and I looked into several learning centers to try to help our 11 year old son who struggles with learning disabilities. One of these centers just happened to be Learning RX, I was very up front with the person who was trying to "sell us". We had told her that our son had been tested by many and had been in special education at his schools for 3 years now. She did all she could to insure us that it was not an issue. After several meetings we decide to try to take out a loan for their services. We got the loan, went in and singed the papers and set up a time to start the program. One of my first concerns was, when we went in for that, the person who sold us didn't even work their any longer. The program we bought into was a 24 week program and it had 24 levels to it. The first half of the program went fairly well, after about the 12th week we hit a wall, my son was not improving at all at this point, he had only gone six levels. My husband had a meeting with them to let them know that we had some real concerns. They assured us that the second half of the program he would progress through the program much quicker and we would see a big difference. Again playing on our desperation to help our son. We continued for about another 5 weeks and our son was still on level six, he had not moved one level in this time frame. We called another meeting and they said they would have their Director of Training work with Tyler for a week, still no improvement. They kept assuring us we not only would see a difference but that the main thing was our son, the main thing ended up being money. At this point we stopped bring our son in as it was having a negative effect on him at this point. After several conversation with the new sale person, they agreed to refund us 2,000 dollars of the 5,995 we had paid, even though he had only moved six levels and I have a paper stated we would get 2/3 of that back if he did not test higher. I did send an email to the new sales person letting him know I had this paper and got no response. Although he did not test out of the program we all know he had only minimal improvement through the program. I would have paid all the money in the world to help my son but paying almost 4,000 dollars to go six levels seems a bit expensive to me. The only thing that was a positive experience with Learning RX is the trainer that was assigned to our son. He might not have been able to really help our son but he worked very hard with us and really cared about our son, for this I would like to thank Ryan. I'm not sure what our next step will be but we are seriously thinking going to the Better Business Bureau. Denise
Englewood, Colorado
U.S.A.

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