Consumer reviews and reports on scam companies, bad products and services
Kwik Kar Lube & Tune 9623 Jones Road, Houston, TX 77065
Ripped Off
21st of Aug, 2011 by CSpence
Visited this location for an oil change. Upon arrival, for many reasons, I had my doubts, but it's only an oil change, right?

The technician, who was not very pleasant to begin with, told me that my "system" needed to be flushed, whatever that means. Funny thing, my car is new. I am aware of how lube shops try and up-sell, so I politely declined. Before it was over with, I had to politely decline fuel injector cleaning, tune-up, brake adjustments, radiator flush and power steering issues (on a new car). I must look like I don't know anything about cars or something.

A few days later, my oil change reminder light came on. I am thinking the young lady who changed my oil simply forgot to reset the data system at Kwik Kar. So, I paid a visit to my dealership. We had a laugh about the Kwik Kar up-sell attempts on a new vehicle. While at the dealership, it was discovered that the oil appeared to have not been changed at Kwik Kar. Looks like I was ripped-off and had to pay for a second oil change. Fortunately, I trust my dealership. They tell me this has happened a lot lately.

Maybe Kwik Kar was upset that I wouldn't fall for the up-sell attempts. Maybe they simply pull this scam on everybody. It is a shame though, as I wonder how many others think they have gotten their oil changed? This could cause serious vehicle damage.

At any rate, I have filed a complaint with the BBB, although this particular Kwik Kar location (9623 Jones Road, Houston, TX 77065) is not a member (wonder why)? I have also filed a complaint with the Attorney General's office and the FTC. Protect your wallet and your car and avoid this place at all costs!
Comments
4840 days ago by Karmakiller
James You're Sick!!!

James Howard Patton, 39, may need another lesson about the birds and the bees. Obviously afflicted with serious sexual issues, the former employee of Earthman Funeral Home in Houston was arrested this past weekend after some very weird photos surfaced while Patton was being investigated for allegedly harassing an ex-girlfriend over the Internet.

The police obtained a search warrant for his computers earlier this year, and purportedly found a little more than they were looking for, particularly with regard to his photos.

One of the sick images on Patton's computer depicted a man's penis touching the foot of a naked female corpse. Another showed a dead female lying spread-eagle. Based on the information that was released by the Houston Police Department, it was not clear whether the photos involved more than one incident or more than one corpse...

The digital photos, according to Lisa Marshall, spokesperson for Earthman's parent company, Service Corporation International, were taken in 2004, prior to Patton's employment at Earthman's.

"These are very disturbing allegations, " Marshall said. "I hope people understand that this incident is unusual and is not indicative of what we're like as an industry."

An expert who examined the photos, 27 in all, concurred that they were taken in 2004.

"I can tell you that the defendant's male sexual organ was seen in various poses with those of dead bodies, " said Donna Hawkins, a representative of the Harris County District Attorney's Office.

Patton's ex-girlfriend fingered Patton as the man seen in at least one of the photos, and investigators said they had found other photos of Patton wearing a suit similar to that seen in the photos.

According to court documents, Patton purportedly told police that he had also taken photos of himself and corpses in September 2008, while he was still employed at Earthman's, and admitted that he last abused a corpse "a year ago."

Patton has been charged with abuse of a corpse, a class A misdemeanor, and was released from jail after posting $1, 500 bond. If convicted, he faces up to a year in jail and a $4, 000 fine.

See the original story from our sister site, Houston Press.



Oh James Gross!!! We all know it's you james under another screen name...give this up
4840 days ago by RealJosh
LaToya ? - Nov 1

Needs to be shut down I went in to get a tune up for my 2004 Toyota Corolla. The guy told me he would charge me $120 for a $200 job. I thought this was really nice of him. Yesterday my car started shaking and rattling again so I took it to Advance Auto Parts to get a diagnosis. Needless to say, no plugs, wires, or anything else was changed during my tune-up! The same dusty spark plugs were still on my car. When I called Kwik Kar Lube & Tune to tell them about their half-a-- job, the manager tells me that he started the job, but let his assistant finish it. I don't care how the screw-up happened, it did. And whoever takes over a job, should be trusted enough not to screw it up. NEVER AGAIN... DONT WASTE YOUR TIME WITH THIS PLACE!

Penny ? - Oct 4

Avoid it like a plague! I'd give them a minus one star for the damage they caused. My husband took my mini van in for an oil change while I was out of town. They over tightened the screw to the oil pan & stripped the treads. This was uncovered when I took my van in for the next oil change at the dealership where I'd been going for all my services for the last 12 years. I ended up having to leave my van there overnight for a new oil pan to be ordered & installed as the screw could no longer fit or hold the oil in, redering my van undrivable. My husband called Kwik Kar to inform them of the damage they had caused & wanted to be compensated for the cost of the new oil pan. The dealership had saved the old pan & the screw for evidence. The manager said the only ... Show full review

Amy ? - Jul 6

scam artisits (worst place I've ever been) Took 2 cars to get inspections, both somehow managed to need new brakes. They claimed my car could not pass inspection due to brakes. I took the 2nd car to a mechanic I know, and he said my brakes had more then 50% left of life. So, they were going to try and force me into getting new brakes by claiming I couldn't pass the state inspection. I felt pressured and bullied by them, and they were trying to convince me my car needed stuff it didn't. Worst place ever. They try to come across nice, but they're just scam artists through and through. Avoid this place at all costs if you want to save your money. 1 out of 3 people found this review helpful.

Kelly ? - Jul 6

Warning Do not use them. Our daughter went simply to have a state inspection done, & they said she needed new brakes. She went to her mechanic, & there was nothing wrong with the brakes. They also charged her for some things that the trusted mechanic said was a scam & unnecessary. They are dishonest.

a ? - Jun 30

Tried to screw us over Went in for state inspections, and they tried to say we needed over $500 dollars worth of brake maintenance on each of two cars. Seemed iffy, so we went to our old mechanic in Katy who said there wasn't anything wrong. Avoid these crooks.
1 out of 1 people found this review helpful.
4840 days ago by TruthBeTold
James and all of his screen names ...sigh...same IP address
4840 days ago by TruthBeTold
James and all of his screen names ...sigh...same IP address
4840 days ago by TruthBeTold
James and all of his screen names ...sigh...same IP address

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