Knetbooks Ecampus Don't purchase or Rent Text books from them Internet

16th of Oct, 2011 by User306754

I am currently pursuing my MBA at a well known University. I decided to get my own books to save money. Cost of tuition - you want to save. Well, this is the second time using this company. I had no issues so far with my first book - I actually received a new book. I am not marking in it to ensure quality is sent back to them. My next class is approaching - I went out and purchase the second set of books from them. There is a workbook with software. It is advertised to include the software - Marketing Plan Pro. No where does it state on their website that they would not send the software!!! I received my order this weekend. Low and behold - no software. You can't call them on the weekend because they are not opened. (First warning - something is up when they don't have customer service reps on hand on Saturday). I sent an email - still yet to hear back. I called them - oh we can guarantee that you will get the software. Yet, it is on the order and everything. Do not purchase or rent book - because when you send it back for not being happy. You pay the shipping cost and 10% restocking fee. Even when I didn't even use the book - how crazy is that??

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