Kirby

Kirby sold me a reburbished Kirby Diamond for $600 with no handle that was not refurbished Madras, Oregon

29th of May, 2011 by User856215

Kirby salespeople sneak into homes saying they want to shampoo one room. Then another one appears with a kirby and spends an hour demonstratrating a 1,300 or more Kirby. I told them I don't pay that much for a vaccum and suddenly they had a refurbished one for $600. They said it was just like the demo and disappeared. I realized I did not have the handle and by the dirt in it it was not refurbished. Well I had the salesman's cell and called and he said "we sell as it is" I was mad and looked up Kirby.com and started screaming. Then the salesman called and said he would provide a handle and extra bags for my trouble. I got the handle and no bags. A week ago there they are again only different salesman. I was again screaming about not getting a refurbished but a used Kirby. He goes who was it and I found out they are all over with no central hub. I had the receipt and the guys name in my computer so he called someone who me a big discount if I buy a new one. Oh boy what a deal. Then he wanted a Tip. I will never buy a Kirby again. Their deceptive sales practices and inability to find them, as well as selling me a used not refurbished Kirby and then trying to fix it by selling me another one.

Track this Report 0 Comment | Post a Comment