Internet Help Desk-Justanswer. TECH SP 180067963 I needed technical help in September,they charged me than,but my Bank's Statement show:they chargegin

16th of Nov, 2011 by User118117

in September my old Computer's Internet side did not worked, so I ask on "help desk" to fix the problem. It has been fixed than and charged on that day[my Bank's Statement show it]. I got my Bank's Statement Yesterday-17 November-which show, the "justanswer tech sp 180067963" charging me $18.00 inOctober and November and I did not used them. In September{midle of the month, }I did by a brend new Computer, wich works well. I called my Bank's office, who told me to email you first!. This is very unfair to me . Maybe other costumer has the same problem, just has not noticed it yet .Please help me! I wait for your answer. Thank you. Sincerely, ...

Track this Report 1 Comment | Post a Comment

Comments

4750 days ago by Ethana

Hello,

My name is Ethan and I am the Customer Service Supervisor with JA. I am sorry to hear about any trouble you've had using our site. It sounds like you may have signed up for our unlimited subscription service by mistake. Our customer service team would be able to assist you in cancelling your subscription and in getting a refund. You can reach our support team by email at [email protected] or by phone 24 hours a day at:

USA Toll-Free: 888-587-8220
Outside of USA: 1-650-385-2899

Regards,
Ethan
Customer Service Supervisor, JA