Intelius.com

Intelius.com deceptive charges to my credit card Internet

27th of May, 2011 by User612633

i ordered a search from them for a discounted amount. i was charged for both the full amount of the charge and a membership i did not want. their site was very deceptive! i have called them 4 times for refunds. they did not process a refund or a void and the charges will have been on my card for 15 business days. they refused to contact my charge card and clarify with them the cancellation and void the charges. this is a major scam site. they were unable to provide me with the information i requested originally and have charged me $26.00 i did not authorize. nancy,shaker heights, ohio

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4916 days ago by Intelius

If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday to Friday from 5am to 8pm and Saturday from 6am to 4:30pm. We will be more than happy to assist you with your account.