Instant Tax Service

Instant Tax Service LIES...SCAMS...ALL AROUND scam!! Orlando, Internet

14th of Aug, 2011 by User415503

Do not use this company IF you value your hard earn tax money! They use the classic bait and switch to lure unsuspecting victims into their store. The advertisement says everyone is approved for a $1000 RAL loan. LIE #1 My husband never used this service before, but we needed our tax money quick, and stupidly believed their ads. We went to ITS on 1/15/11 with his last check stub. We were told they could qualify us for th loan, and we would need to come back with the w2 IF we chose to do our taxes with them. WE NEVER signed any forms to do our taxes. Only for the RAL. We were told they could not file without the w2. So we applied for the RAL, and the agent said we were going to get 50 upfront, and we would get the rest in 24 hours. 24 hours turned into NEVER. I tried contacting the company several times, and I was given excuse after excuse. First it was MLK birthday so the bank was closed, then it was after the holiday and they were backed up...then it was promised to be deposited by 5pm on the 4th day...never happened....then I was told no one was qualifying for the loan, so when I asked to not be charged any fees (of which we were not told of while we were there, and realized this when we got home) we were told they could only "discount" $50 off their fee of $500!!!!!!!!!!!! I told them then that we did not want them to file for us, so why is it $500 for the stinking $50 loan, and I was told that they did file for us, without the w2, without our consent, and we had to be charged that for their convenience fee, and the RAL WHAT RAL? is taxes came 3 weeks later, the same time it would have taken me to file my taxes myself for FREE!!!!!! I reported them to the BBB, and the owner replied with all lies of course. Beware...I will never in my life use this SCAMMING COMPANY AGAIN. They will suck $500 right from you. Don't fall for their "bait and switch" advertising like we did. It's NOT WORTH IT. Someone should start a class action lawsuit against this company for the lies and scams they have told to innocent people, and for stealing MILLIONS from Americans each year!!!

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