Consumer reviews and reports on scam companies, bad products and services
Hotwire Inc
Hotwire Inc Five Things Hotwire Won't Tell You! San Francisco, California
16th of Aug, 2011 by User952530
Hotwire has extremely poor customer service! I received a budget hotel for my three star purchase. My first of three responses from Hotwire about my hotel was the equivilent to, tough luck. I could not believe these guys were in business! I had enough. I took my reason for a refund to the BBB, Paypal, Hotwire reviews, their Facebook page, and a public blog ( ). Twelve days later Hotwire Corporate Customer Care saw this was getting attention and appeared to try to save face by offering a $30 Hot Dollars credit. I assured them that was not going to be a repeat customer and requested a real credit. After PayPal investigated and awarded me a full refund, Hotwire offered a 50% PayPal credit. I told them Paypal already had credited me the full amount and I wasnt going to change it. They then informed me that accepting the PayPal refund may affect my ability to do business with them in the future.
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4845 days ago by T8937
see http://5thingshotwirewonttellyou.blog.com/

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