HOME CHOICE PLANS aka MYHOMECHOICEPLANS.COM

FRAUD / SCAM

9th of May, 2011 by leelila

I live in New Jersey and bought a "TOTAL HOME PLAN" through HOME CHOICE PLANS aka MYHOMECHOICEPLANS.COM. What has become very obvious to me in the last HOME CHOICE PLANS aka MYHOMECHOICEPLANS.COM is a complete scam and a totally fraudulent operation. Not only did they collect my premium, they actually sent me a reimbursement check for plumbing work that was done that I paid for that BOUNCED. Yes, you got that right, HOME CHOICE PLANS aka MYHOMECHOICEPLANS.COM actually BOUNCED a check to me. According to the bank, the check was returned unpaid due to insufficient funds in the account. Do you really want to work with a HOME WARRANTY company that does not have enough money it its account to pay a $340 claim? I am still waiting for them to send a new check. It has been two months. After that, I filed a claim for our bathtub jets that stopped working. At first, PAUL HARRIS, the representative at HOME CHOICE PLANS aka MYHOMECHOICEPLANS.COM, tried to claim the company doesn't cover the jets unless the brand of bathtub is made by Whirlpool (yes, he actually tried to claim they only cover one brand!!!!), but when I called him out on it and pointed out the language in the contract didn't support what he was telling me, he finally admitted he had made a "mistake" and offered to call in a service rep. I paid the rep $65 -- the guy said he needed a replacement part and would come back to do the installation after he was paid by HOME CHOICE PLANS aka MYHOMECHOICEPLANS.COM. Well, guess what, the service rep was never paid by HOME CHOICE PLANS aka MYHOMECHOICEPLANS.COM. This whole operation is a complete FRAUD and SCAM. I am going to be contacting my credit card company to do a chargeback for this service, I am going to be contacting the Better Business Bureau to report these guys, and I am going to be contacting a lawyer as I firmly believe this company needs to be subjected to a CLASS ACTION LAWSUIT. Whatever you do, do NOT sign up for new service with HOME CHOICE PLANS aka MYHOMECHOICEPLANS.COM.

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Comments

4830 days ago by Anonymous

Ditto on tis home choice plans they did the same thing with me.

4684 days ago by Lenglet

Has anyone started a class action suite???