HNS*HughesNet HugesNet A fruad company masking as an internet provider Internet

28th of Oct, 2011 by User520007

HughesNet is a fraudulent company masking as an internet service provider. I have suffered four years of extremely poor internet quality, poor ground service and bad customer service. My vacation home installed area WIFI in February 2011 and the need for the â€œscamâ€ artists, HughesNet, was over. It was a happy day for the home owners. After paying for years for poor everything, it was a pleasure to call them and cancel my service. Of course my service contact was an Indian outsourcing company as usual. Theyâ€™re good at opening trouble files but nothing else. I could not get the service agent to understand he could not send the equipment return box to my vacation address because I have no mail service. He could not understand the problem even though HughesNet had my regular home address. A couple months transpired and I got a charge for $319.80 for not returning the equipment. I explained the situation with my credit card company and they refused the charge. Later I received a threatening letter stating they will send me to a collection. I called HughesNet and they opened another trouble file for this problem. I am still waiting for my equipment box but I was notified this week by Joseph, Mann and Creed that my amount was in formal collection. The bottom line is, they donâ€™t want the old equipment back and would rather charge you for the â€œdepositâ€ amount. The old equipment is valueless and cost money to transport and destroy. They assume most people will pay versus fighting the bill. I am sending letters to the Better Business Bureau, the Attorney General of California and the Attorney Generalâ€™s Office of the United States. Until we can get them or a lawyerâ€™s willing to do a class action suit, HugesNet will continue to commit fraud without punishment. Please follow my advice and send letters to your representatives. STOP the CRIMINALS-

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