Hawthorne Management

Hawthorne Management Joe ,Joey, Joseph H Aiken. I personally delivered my HOA dues to their Post Office and handed the check to the Postal Clerk. I ca

21st of Jan, 2011 by User485979

I would caution any HOA from doing business with this firm. I personally delivered my HOA dues to their Post Office and handed the check to the Postal Clerk. I can prove this. They caused my house to be put into HOA Foreclosure with a Lien based on ?missing' $150 HOA dues check. I have been calling them to try to gather information for the court hearing and they offer no assistance. I have sent countless emails and called many times. I will update accordingly.

However, their service has always been lousy. Poor customer service. They do not properly monitor neighborhood and ours has countless covenant violations that they never deal with.

On my first call to them the Legal Liaison, Heather Todd, had the nerve to insinuate I was a liar. I am a person that paid my dues on-time for 11+ years and I am called a liar. Beware of this company if you are in market. When you get large like them, you become unresponsive to customers and self-serving.

Hawthorne Management Company

P.O. Box 11906

Charlotte, NC 28220-1906

4530 Park Rd Ste 201

Charlotte, NC

28209

(704) 377-0114

Mr. Sam Hicks, President

Joseph H Aiken - Owner

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Comments

4981 days ago by John28203

HMC is very poorly run organization. We used them for years and are glad to be rid of them. From the admin staff right up to the owners Sam Hicks and Joseph Aiken, they are all a bunch of useless staff. Using this company is not worth the aggravation when there are so many better quality companies in Charlotte.

4880 days ago by John33

Unprofessional staff, high turnover, never follow-up with calls... they do not have a monopoly of Charlotte area but treat customers as if they do and we have no one else to go to. I would not use them if I were the decision maker.