Hastings sent out a guy who denied pretty much everything, even though my roof
was blowing in the wind and I had two gaping holes in the side of my
house. After this, Hastings Mutualmade out a check forless
than$3,600. The contractor I signed with saw thissimpleton do his
examination and noted that when he examined the roof, he didn't even
follow theroofing standard to which he was supposedly applying. He told
me their whole process was extremely peculiar, one in which he'd never
seen any other ins. co. do, and noted he has homes approved every day
with far less damage. He said he'd never seen any insurancecompany so
obviously stiff a client before as Hastings Mutual was doing.

Hasting's hiredsap even noted that the garage wasn't even damaged when there
isn't even a garage attached anywhere or any kind of garage door
anywhere.The loutclearly had no idea what he was doing.Hastings says
there is no damage to the main part of the roof, but I have visible
water damage inside. They did admit damage to the deck roof, but their
check to fix all the problems was a joke.

One of the other
things they said on their report was that my siding would be easily
matched. My contractor didn't think so and recommended I get the report
from them that said where and how it could be gotten. He told me it was
state law to show me that much.Hastings Mutual refused.

I
had had work done on this house before, by people Hastings had
recommended (the same people they wanted to havefix it this time). The
work was well below substandard, and I had to have the walls repainted,
and have the carpet put back under the baseboard myself. If you are
unlucky enough tohave a claim with Hastings, and they recommend someone
or send out their own contractor to appraise the damage, do NOT let
that company do the repairs - you'll be sorry!

To top it
off, they wrote and told me they are droppingME because of adverse
history, and included a letter that basically said no insurance company
would want me now and I would have to apply through some fair insurance
program, which would require all kinds of expensive inspections of the
home. Granted, I wanted to find a better insurance company that I could
trust, but it looks like they managed to make that impossible. Also, I'm
worried about the home passing these inspections due to their
indifference to seeing the damage we suffered repaired. I know I had 2
claims on this home, but I certainly didn't want it to happen, and
thought I could count on my insurance company if it did. I was wrong.

Bottom line, don't count on Hastings Mutual Insurance - they will leave you
with poor or no repairs, and then hang you out to the wolves. Run, don't
walk, to an agent that refuses to carry such misanthropist skinflints.
You'll be glad you did!