H2O Wireless Locus Telecommunications, Inc Cut off services before due date, limit 100 messages to advertised 'unlimited plan' Internet, Internet

23rd of Nov, 2011 by User380807

H2O Wireless is the biggest RipOff cellular company today. BE AWARE: They cut off your services 3 days before billing cycle. They advertise $60 'unlimited plan' but in reality they allow you to use only 100 int. messages, so what is unlimited there... THE 100???.... SPAM-ERS BIG TIME.... You have to wait at least 40min for customer rep. and than he hang up on you because he knows that advertised deal is fraud. STAY A WAY FAR FROM THEM.....

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4762 days ago by Scottiesr1

H2O cut-off my "unlimited" service because I used too many talk minutes. They cut the service off a week before my month was up. I had already paid for the following month but they refused to refund my money. The customer service rep kept yelling at me. He kept screaming that I had "abused" the service and therefore I could not get my money back for the next month! I asked him, "How many minutes can I use without you cutting my "unlimited" service"? He stated that I could use unlimited as long as I did not overuse it!! What a bunch of lies!! STAY AWAY!! This "unlimited" service is limited and when you reach the limit, they cancel your service without sending you an email or updating your account info. Then they yell at you for using the unlimited minutes you paid for!