grou.ps |
grou.ps Grou.ps first announced it is a free social networking site and made us belive.And asked ning victims to migrate to grou.ps instead of spruz. |
15th of Nov, 2010 by User452461 |
Asking to pay for just deleting items...Fooled us migrated us from ning to groups instead of spruz |
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Smae thing here. From free they started chargin bronze plan, then claimed my site was overquota and blocked me. I protested, and they let me back in. A few days ago, they put an Explicit Adult Content warning on my family site (birthday and other family pictures... seriously?) and they ordered me to upgrade to silver plan and get my own domain name. After I protested, this AM they just let me know they have 'cancelled' my site as of today! This is illogical and (I believe) illegal!! Anybody knows what to do in these cases? Thx |
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Grou.ps is the WORST COMPANY ON THE INTERNET!
I took a 7 day trial, then once in there you realize you need to "upgrade" to be able to
actually test all the features... Which I did!
Then within an hour I realized it was not for me BUT only after they had already charged
me for the month when I upgraded even though I "thought" I was still under the Free Trial
dates. I emailed them and thats when I was told...
"We do NOT offer refunds due to the "Free Trial"
WHAT A JOKE! Anyway, I emailed back n forth 4 times telling them in many ways
CLOSE MY ACCOUNT NOW AND I WANT MY MONEY BACK!
Today, NOT only did they not refund my money a month ago... THEY CHARGED ME AGAIN!
I literally emailed these scam artists so many times and in every single email I told them
SHUT MY ACCOUNT... And they have the nerve to still charge me again.
STAY AWAY FROM THIS COMPANY! They are NOTHING but a scam.
Oh yeah, and watch what you click, because the big red "help" button brings up a pop up
that says "you must click for help" and then in almost white letters says "upgrade now"
UNDERNEATH THE BUTTON, NOT ON THE BUTTON!
This site is literally the WORST SERVICE and THANK YOU JAY for writing this post! I only
wish I seen to stay away from these thief's.
As an online business owner, I would NEVER refuse someone a refund within hours of
signing up for my service. I would be happy they gave it a try. Honestly who has such
awful customer service. Never in my life have I ever seen anything like this!
LITERALLY THE WORST COMPANY ONLINE AND THAT I HAVE EVER DEALT WITH! STAY AWAY! |
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