Green Dot MoneyPak

Green Dot MoneyPak Green Dot Visa Green Dot Visa Sold at Rite-Aid prepaid debit card . I bought card $4.95 & loaded it with $35. Can't get access $$.

10th of Aug, 2011 by User935197

I needed a prepaid debit card for an online purchase, which fell through, so I took the card back to Rite-aid for a refund and was told it could not be done. I tried to buy something in the store with the card and it was refused. I suspected a fraud and looked on the internet and found many other people complaining, all had far more invested than my 'mere' $35. None found a solution but all thought it should be investigated and reported. I am almost 80 and living on my retirement income and am angry to have been taken advantage of. Please help. Leo in San Diego, California

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4857 days ago by Green Dot Corporation

We apologize for your experience. We are here to help. The Green Dot Personalized Card is a prepaid Visa or debit MasterCard Card that you can use anywhere MasterCard or Visa cards are accepted worldwide. It's a prepaid debit card and unlike gift cards, when registered, Green Dot prepaid cards are personalized with your name, allow you to make ATM withdrawals in addition to making purchases, and can be reloaded with money. Due to these features, Federal law requires us to obtain, verify and record your name, address, date of birth, and Social Security number when you register a Green Dot Card. We use security measures that comply with federal law to protect any personal information submitted to register a card. If you did not go through the process of registering the card, it will not be active and therefore you would not be able to use it. We have an A+ rating with the better business bureau and Green Dot Prepaid cards are FDIC insured. You can learn more by visiting our website at www.greendot.com. If you do not need this card and would like a refund, please call the customer support number on the back of the card.