| GREAT SPORTS INC. JOLIET IL. SAFER-WHOLESALE INC |
| DO NOT BUY ANYTHING FROM THIS COMPANY!!! IT IS A SCAM AND A RIPP OFF!!!!!!!! |
| 9th of Nov, 2014 by doe_doe_99 |
| GREAT SPORTS INC. SAFER-WHOLESALE 2108 MCDONOUGH ST. JOLIET IL 60436 PH# (708) 669-1237... COMPLETE RIPP OFF!!!!!! I purchased what was supposed to be a WHOLE HOUSE tankless water heater, that was originally $900 and they was having a 8 hr. sale on water heater's so I paid $489.98... When I talked to the sales rep RAY, I told him what I had in my house at the current time, and said I was wanting to switch to a tankless water heater for my whole house... I told him how many baths I had in my house, ect... and what State I lived in, because I knew I needed one that would be able to heat in -30 weather... He sold me A Supreme Nitro Whole-House 1+2 baths unit, and said that this was a great unit, that I could run two shower's simultaneously and it was a WHOLE HOUSE UNIT!!! When I finally got this unit, I hired in a electrician to run all my wiring because I currently had a regular gas water heater in my house and was switching to this tankless electric one. That ran me $300 for wiring and to install a breaker in my box... Then my plumber came to hook up my new SUPPOSED WHOLE HOUSE TANKLESS WATER HEATER!!!!! Only to find out that I GOT RIPPED OFF.... This was not a WHOLE HOUSE UNIT, this was for like one fawcet??? Needless to say I was ticked off.... I called the company and told them my situation, and demanded to speak to a rep. and NOT A SALES REP... I was informed they would have one call me on Mon. Well Mon. came and went.. So I called back on Tues. wanting to know why I didn't receive a call??? The sales rep asked what she could help me with, so I told her my situation, and I couldn't believe my ears when she said... WELL ALOT OF THE SALES REPS HERE ARE RETARDED AND THEY DON'T KNOW WHAT THEY ARE TALKING ABOUT???? You need to email customer service and they will contact you within 24-48hrs... Well guess what ... I didn't get contacted, so once again I had to call them back. The next rep asked for my email address, and said can you hold, when he got back on the phone he said that I would have a response within 10 min sent to my email. I no more than hung up with him and sure enough there it was a email sent to my box saying, we are sorry but we do not do REFUNDS but we would be glad to sell you a different model, I know that he sent the email... By this moment I am very pissed, called them back DEMANDING a phone # for customer service.... GUESS WHAT THEY DON'T HAVE ONE!!!! Imagine that ... I have threatened to turn them into the BBB which I already did, get a lawyer, and do what I have to do to get my $$$ back... Then I got on the internet and seen all the people who has reported this company as a FRAUD!!!! I WISH I WOULD HAVE DONE MY HOMEWORK BEFORE HAND, BECAUSE I WOULDN'T BE OUT $489.98... |
|
|
|
Post your Comment
|
|
|
