Graphcard.com

Graphcard.com refused to send my payment of $225 that was send through graphcard to a business partner Internet, Internet

11th of Sep, 2011 by User978985

I send payment of $225 through graphcard, a money order payment to a business partner in the united state. for more than three weeks now graphcard refused to send the payment and refused to reply me nor pick my calls. I need to know what went wrong with my money order payment, why graphcard refused to send my payment.

Track this Report 1 Comment | Post a Comment

Comments

4737 days ago by Sjpeopleperson

Please learn from my bitter experience and be wise

I have over $600 in my account with the Graphcard. My account email is [email protected] so if any Graph-card agent is reading this kindly verify my story if I lie. Its over 11 months which my account is not access-able after funding via VTN from Nigeria. When i contact customer service with my problems, whats they do is to reset my password. Only password was reset but my pin still remain the-same. The sent pin still remain the old one I use to use before funding my account with them . Each time i try accessing my main account with Pin # 19-- i get the below error messages.
Alert!: There is a temporary hold on your account. Please contact customer service to resolve this issue.

They give no reason why what cause the temporary hold on my account and its taking forever to fix. I fund my my account using VTN from Nigeria which happens to be their partner.

When i call Graphcard company, is either they don't pick their calls or when they pick they promise to fix your problems in 24hrs but they will only end up reseting your account password and you will not be able to access the account with your pin number.

Note that the below error messages. is they way Graphcard uses to scam people. Be careful and be wise
Alert!: There is a temporary hold on your account. Please contact customer service to resolve this issue.