Gpld Key Resort

Their sales team lies and tells you anything to get the sale until you receive the paperwork and try to get usage time that's when you fimd out t

1st of Jul, 2013 by User46727

My mother, my brother, sister-in-law, and myself went to Gold Key to inquire about the time share. We were told that we would be purchasing a oceanfront two bedroom suite free to use as long as we reserved it within a 24 hour time frame. They also informed us because myself and my mom helped my brother with their deposit that we were signing each others paperwork for deposit purposes only. When we received the paperwork, my mother was noted as the co-owner of my time share and that I was the owner of their timeshare and they were the co-owner. They kept us there for seven hours on our vacation day so they gave us an additional week and then one more week for the next ten years. I was also promised two gift certificates to Disneyworld. I just recently was informed by one of the owner's. I have only one week and one additional week for the next ten years which comes in the form of a certificate. I never received the Disneyworld tickets last year so I had to pay out of pocket for my family's vacation to Disneyworld. They would not compensate me for my expenses as promised and they person who promised the certificates lied and didn't tell me that they were already given out knowing that my family was going there for Christmas. They take your time away for your yearly fee being late. Which you are not informed of at the time of purchase. They ignore you when you confront them about what they offered you. They gave me week two in January without telling me. Who wants to go to Virginia Beach in January. If I wanted to change the week (which I didn't pick or knew anything about) you have to pay additional money out of pocket. You are limited to the days you can exchange and they paint the picture like they are there for you but their only concern is to be paid. Buyer beware. Their salesmen will tell you whatever they want just to make the same and they rush you through the paperwork so you will not find out the truth until its too late and you receive the deed which lets you know the truth about who they really are which is shady!

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