Goody Tickets Buyer Beware, Internet

21st of Apr, 2013 by User590277

We purchased 3 tickets to the Rush concert. We were excited until the tickets were received. The face value on the tickets totaled $94.00 each, yet we were charged $174.00 each. Plus Fees and service charges. I called the customer service number listed on the receipt. The first person I spoke with would not allow me to speak with a supervisor then hung up on me. I called back and asked for a supervisor. I was greeted with a man who started yelling at me. I told him they are "scalping" tickets. He told me since they are not physically on the property it isn't scalping. He told me that when concerts are sold out the demand goes up. (Our concert isn't sold out yet). He told me there was nothing I could do to fix it and he wasn't going to make it right either. I told him that I was going to go online and make sure everyone knows about the type of service they provide and how they rob their customers....he told me he would have me sued for trying to ruin their reputation. Then he hung up on me. He also stated that it says in their disclaimer that you may pay more than what is on the tickets. I don't think anyone would ever think there would be that much of a difference. This is outrageous. I cannot believe a company can survive like this. They have no morals or integrity. Which would explain why they also have zero customer service. I would not in a million years buy another ticket from them ever in my life. It is definitely buyer beware with this company. I would rather pay more elsewhere and know that I am not being robbed then to ever give them another dime.

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