Generac Power Systems

Generac Power Systems, Inc. Generac generator has not been working for the past 2 months Whitewater, Wisconsin

23rd of Mar, 2011 by User444280

In 2007 I purchased a Generac generator from Home Depot. Except for the 5-10 minute weekly test it was only used once or twice in a power outage. It has stopped working twice and according to the repairman and Generac the same part needed to be replaced at the cost of $500 plus $400 each time. It took a month for the first part to arrive and be installed. That part is obviously defective because the generator is still not operating. We had been waiting for 2-3 weeks for the second replacement part to arrive. Finally the part arrived, the repairman installed it again and the generator still is not working. Now Generac and the repairman claim that another part must be replaced. They claim that this is what is causing the first part to fail. It is a wait and see game and it is very frustrating.

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Comments

4885 days ago by Genmechanic

You're rolling the dice even if the repair is made properly. Generac Home STBY units are prone to providing exsessive voltage (280 - 300 VAC) to connected equipment. Unless you can afford to replace the transformers on your furnace, stove, and other critical equipment, don't even bother.