Consumer reviews and reports on scam companies, bad products and services
Fraud
18th of Mar, 2011 by kquinn714
This company, based in France, appears to be a complete fraud, with any consumer complaints for taking your money for airline flights and not booking the ticket, leaving customers stranded. My daughter bought a ticket on their web site on 2/24 from Milan to Amsterdam. They withdraw the money from her bank account immediately. They gave her a ticket number to use, but not airline record locator. She sent several inquiries about her e-ticket, with no reply. When she showed up at the airport today, the airline, KLM operated by Alitalia, had no record of her ticket, and wanted to charge her 350 euro.

Both she and I searched quickly the govolo web sites, and all web sites, desperately searching for a customer service representative and phone number. None are available. The email "customer service" number was filled out twice, with no reply.

They are a complete fraud, and I intend to go after their IATA travel agent plates and urge all consumers to avoid any business with this site.
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