| Firestone |
| Firestone Auto inspection scam Philadelphia, Pennsylvania |
| 10th of Dec, 2010 by User720956 |
| Took my daughter's car in for a state inspection. They said they could not do it despite charging me because the fuel filler neck was corroded. I authorized them to replace the part but I had to locate it myself and it took 2 weeks. The manager assured me this was setting off the check engine light and they would pass the car after I replaced it. After the part was replaced, they would not reset the light and wanted another $80 to do another computer diagnostic. I had already paind them over $300.00. I'd heard stories of Firestone charging for multiple unnecessary parts to pass a car for inspection. I then took the car to a reputable mechanic who inspected the car, found no problems and passed it. He said Firestone shouldn't haver even done a safety inpection since it was not ready for emissions testing. Once they replaced a part that was the obvious cause of the inability to pass emissions, they should have either reset the codes or given me a waiver and pass the car which they refused to do without additional money. I now paid for 2 inspections. When I went to discuss this, they kicked me out of the store. The original employee, Mathew who was very nice and made the assurances, had been transferred. A friend of mine had a similar experience and shelled out $1000 in new parts. The check engine light was still on but they finally passed it. This is obvi0usly a scam and I should get my inspection fees back since I got nothing for this. |
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| This seems to be the way a lot of inspectors make their money. I took my Buick to a station in Bensalem and they told me that I needed front brakes and rotors, even though the car had only 25k miles. I was told that they were craking and could fall apart any time. Since I have done a lot of brake repairs, I assumed they knew what they were talking about and told them I would fix the brakes and rotors myslef and return for a reinspection. I took the car home and bought Wagner rotors and new ceramic pads, however; when I took off the calipers and saw the pads, they had at least half a life left and absolutely no cracks whatever. It would seem that they just wanted another 2 or 300 dollars more out of me. I decided to let that go, since my wife said she knew this guys mother-in-law, but the story never ends. I just took another car over there and had checked the back brakes yesterday. Although inside the drum was dirty, the brakes were fine and their wasn't anything needed. I took the car over and purchased 2 tires for the front and was told that the back brake cylinders were leaking. I have never had to put brake fluid in this car and have never had a bit of problem with the brakes, but since it would cost me another $100 to have someone else inspect it again, I am now in the whole for the tune of about $500. I can't seem to find an honest inspection station in PA anywhere. Does anyone happen to know someone that doesn't need to rip you off to do a state inspection? Does anyone from the state ever check up on these people to see if they are at least somewhat honest? I think not. Since PA gives them the ability to rob you, I suppose it's only business as usual for these inspection stations. There just doesn't seem to be any of these guys that have a conscience anymore. Maybe the state inspection station isn't such a bad idea after all. |
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