Express Distribution Center

Express Distribution Center Deceptive measures used to sell their products Orange, California

26th of Apr, 2011 by User831993

Received phone call saying our account shows we have toner and they want to get it out to us before the price increases. At the time I was fielding several calls regarding our copy machine (just got a replacement machine from a recent office flood) so I assumed they were from Konica as that's who we have an account with. At no time did the woman say she was NOT. I feel for their trick but didn't realize it until the bill came shortly after I had already received the toner. We paid the bill b/c we had accpeted the toner however I called EDC and informed them that their marketing practices were deceptive and to remove us from the calling list. Now I just received a call from them saying we have more toner on the way so I asked them to cancel the order/account or whatever they had created to bill our company. I was told I couldn't cancel the order with no reason as to why not. So I said I would refuse the other toner and not pay them for services we don't need and were deceived into using. Not a good experience.

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