expect payment solutions

expect payment solutions derek garvin total unethical, fraudulent,buisness practices, Internet

6th of Jul, 2011 by User918019

was approched by robert skinner (v.p. sales, expect payment soulations) and provided a merchant analysis of our credit/debit card processing cost, which showed that they would save us $55 per month upon recieving our first statement the actual cost was $28 more than previous provider, this was due to a $49.99 charge for equipment that was not disclosed in the analysis, (our average cost the next 2 yrs was actually $46 per month more, no savings at all derek garvin (chief financial/operating officer) was immediatly contacted and assured us that this would be quickly resolved, with our own equipment being set up for use after two yrs of promises, through e-mails, ph calls,with outright lies that we would be reimbursed for the payment that were taken from our account, with our equipment put in use, and a cancelation of our contract, we had an attorney send a letter to perform. nothing changed subsequently we had to close our bank account, have another provider hook up our equipment, open another bank account for them to process into in conclusion,we feel they will never honor their promises, these people are liers and totally unethical & fradulant in their buisness practices, this was an extremely frustrating experance

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