EnerBank

EnerBank Enerbank in Utah ZERO % INTEREST FOR ONE YEAR IS NOT TRUE Salt Lake City,, Utah

11th of Sep, 2011 by User540165

We had rebath redo our bathroom last year and we applied for a loan half of the total amount of the job. It was $2300. Rebath had enerbank give us a loan for $2300 with zero % interest. So we did go with the remodeling. At the start of the loan, we got a payment book with the dates and the amount to pay dated September 2011. The loan was done in September 2010 and we didn't get anything from them until December 2010. I made the first payment of $500 on Dec. 12, 2010. Check # 164. Next payment was January 7, 2011 for $300 check # 165. Then the next payment was February 4, 2011 for $500 check # 168 and then on February 21, 2011 for $500 check # 169 and the last payment was on March 8th, 2011 for $500 check # 171. Add it all up = $2300. Mind you during the time that we were making these payments, NOT and EMAIL or SNAIL MAIL from ENERBANK. So we figured since I can see it online and it shows that it's paid off, maybe it's already done. Today came, SEPTEMBER 12, 2011. We got a letter from them stating that we owe them account balance of $243.60. They want us to pay a monthly amount of $67.74. They said that the DUE DATE was 7/7/2014.. This is Just crazy.... Here's the letter that they sent us.... "Our records indicate that you entered into a Same as Cash loan agreement on 9-7-2010. After reviewing our records, it appears that we have not received the full principal balance on or before the same as Cash due date of 9/7/11. As stated in your note and disclosure, your loan is now a fixed rate installment loan that requires a minimum payment that is due every month as stated above. If you have any questions, please call our customer service department at 1-888-390-1220." AVOID THIS BANK AT ALL COST. Very unprofessional and we are not the only one's that were victimized. Check the other couple who wrote here was well.

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