Eliot Management Group

Eliot Management Group Credit Card processing --- Deceptive, Dishonest, Disgusting, Doomed Business --- in Salt Lake City, Utah

15th of Sep, 2011 by User303328

I have a small business just getting started and researched about 10 different CC Processing companies. Most of them seemed similar. Eliot Management Group called me and had a Rep. in the area so I had a meeting with her. I stressed that I only need to process $500 to $1500 a month and would like to try their system for a couple of months to see how it goes. No problem (Rep. stated) -- simple -- I thought. I called to inquire about the extra $5.00 processing fee, (even though I hadn't even registered on line yet to get started).
After a couple of minutes of explanation, I decided to cancel this month to month contract. Then I was told I had signed a 3 year contract and was reprimanded for not reading the fine lines in the contract. The lady told me, "A contract is a contract and we have it to protect ourselves and yourself". I agree with her that it was definitely to protect themselves. I've called the agency several times and no one has returned my calls. I did get some good advice from one of their Reps that even seemed a bit sympathetic. They said don't talk to your Rep but go to their boss. I'll keep trying and if I get a favorable response I will post it as mistakes do happen.

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