I pointed out that they still are still selling this unit and have plenty in the channel, perhaps it would be appropriate to pilfer some new units to support their customers. They were uninterested and reiterated that since I was past the 90 day warranty period I was out of luck. How you stay in business selling appliances to keep perishables cold, and not be able to supply the most basic parts after keeping customers waiting a quarter of a year is beyond me. The company offered no apologies. Apparently they view these appliances as disposable, as no one is going to keep a large, broken appliance in their home for half a year hoping that some day parts will be available to fix it. The damn thing only has a handful of parts to stock!