| EBAY CUSTOMER SERVICE BANNS JUSTIN BIEBER |
| Ebay customer service banning people from calling in |
| 22nd of May, 2012 by samanthae_fox40 |
JUSTIN BIEBER IS BANNED FROM EBAY CUSTOMER SERVICE
Aloha means you have been banned from Ebay customer service
Ebay customer service telephone banning
http://paradisescam.angelfire.com/aloha-is-hawaiian-for-you-been-banned-from-ebay-customer-service.html
check out the new official Ebay customer service music video
Telephone restricttion, banning one's account so that their phone
number can't call through to customer service is a secret Ebay
has been keeping hidden from people for years, be the first to
read about it
May 21 2012
Editor of the Winnipeg Free Press
Ebay customer service phone bannning
Sorry for the long posts,
apparently it seems that not even a handful
of customer service reps at Ebay know of the telephone banning
out of the 30 or more reps we talaked to only 2 were
aware of it, but all the supervisors knew
and this banning has been in the phone systems for years
and only 2 call agents were aware out of hundreds of call agents
this information has changed, spoke to a customer service representative
we spoke to a customer service rep approx 12:15am sunday may 20 2012
and he told us that the banning of customers calling in something that
Ebay provides in traning and that if asked they are to deny any knowledge
abd that this is an inside company secret,when a person accout is banned
his account phone number is blocked from calling through and he will hear
the message "Ebay customer service is closed" when in fact it is actually
still open. If the cusotmer uses another phone number and puts in a fake
account phone number he can get thorugh, but when he gives his account id
he is told that cusotmer service cannot give him assistance, nor make
any documemntation nor pass him to a supervisor, also when a banned account
is opened an alert is then flashed on the call reps screen telling the call rep
to hang up immediately , Hanni May 18 201pm told us about the flashing alert
and said "sorry need to disconnect this call", and this has happened numerous
times with diffrent call reps, May 20 10pm after 3-4 days
1-we had a female call agent tell us "you are " and before she could say banned,
the phone line was cut off and went dead,
2-another time same thing happened regfarding our banned
account the femal call rep said "there was already a discussion planned"
and the phone line was cut off and went dead
3-when to talking to Mary in Trust and Safety we were giving her vital information
to prove KIJIJI Winnipeg tampering with emails and servers, we gave Mary
the activation time of an ad that was deleted immediately which is illegal and
when we were just about to give Mary the ad tarcker number of deletion we were cut
off and the phone line again went dead, Mary never called us back , we called Mary
1209pm , Ebay was open till 1am that day, Mary never called back up to today
whern we asked another supervisor she said it only takes 5 minutes to call back
a person Mary in Trust and Safety is also a supervisor
May 17 Jay Thompson leaves us a message after promising to delete all our 9
Kijiji Winnipeg banned accounts from 213-629-4831 saying he cannot help us
and Kijiji said it was in the best interest to no longer do business
this is completely opposite from what he promised to do from phone number
213-629-4831 when we called back it is not no Ebay office and we get the message
"this number is no longer in service to reach a similar number press or say"
therefore jay Thompson is covering his tracks knowing that we cant get a record
of his phone call, especially the one he told us that he will unbann all 9
Kijiji Winnipeg accounts, question is why didnt Jay Thompson call from his office
telephone and what is he hiding
this to us says it is a conspiracy and somehting Ebay is hiding from the public
when a banned person calls in the message says "the office is closed"
also we noticed that Ebay is starting to make improvements in the banning system
on the calls in, now we are hearing a new message asking for the zip code
which was not there before
when an Ebay account is banned, call agents are not allowed to talk to the customer
nor let them speak to a supervisor or transfer them to a supervisor, and also they
get a flashing alert on their screen to hang up right away, it took us 4 days to get
a supervisor "lynn" may 20 10pm sjhe said "i cant talk to you and hung up"
Ebay supervisors have told that us Ebay head office will step in and intervene
when an affilaite like Kijiji scams people, and Jay Thompson told us when he called
that he will unabnn our 9 accounts, next thing we know he leaves us a message saying
he cant help and that Kijiji wants us not to advertise with them, completely opposite
from what he said on the phone, then Jay Thompson banns our Ebay account of 2 years
so we cant call in to cusomter support all this behind our back without telling us
Paul Jay thompson and Kijiji is hiding something, and we ask you p[lease to help us
bring this out so the public can see the injustice that is happening here
..........................................................................................
Sunday May 20, 2012 6:35am
381270350 [ticket number]
Reactivation Requests
frank
[email protected]
winnipeg free press has been contacted
this is the 10th account you have banned or deleted paid ads
for no reason by illegal means we have alot of proof
Ebay has documentation of your tampering with emails
and tampering with the servers, but Ebay wishes to turn
a blind eye,but the newspapers will not close their eyes
Kent congratuations your going to be famous
we will be contacting every newspaper across canada and USA
the winnipeg free press has already taken interest in our story
do not think Jay Thompson has closed the case
you and Ebay has put a family member health in
critical condition due to scamming, banning and stealing
money, we the family will not rest till all of Canada
and Usa knows of your scamming, already mastercard has flagged
kijiji winnipeg has a scam, Ebay cant turn their backs on us
we are 700 strong Kent you have promised our family member to
be re instated and again you have banned him breaking contracts
with mastercard on 8 or more accounts, Kent you cannot hide behind
emails nor Jay Thompson from corporate head office
Jay Thompson has promised us to unbann al of our 9 previous accounts
instead Jay Thompson has banned us from contacting Ebay customercare
and only 1 customer service represenative was aware of the banning
process out of the 20 we questined, therefore it is safe to say that
this is an inside secret conspiracy which has been in effect for years
but unfortunately the catis out of the bag
you are`a snake hiding in a whole in the ground, and we are the smoke
that will bring you out of hiding
in case you decide to delete this ticket a copy has been sent to
city editors at the Winnipeg free press
...........................................................................
May 13 2012
[email protected] CEO of Ebay
Mr John Donahoe
Can you please intervene and help thousands of people like ourself being ripped off
banned stalked and harassed by Kijiji Winnipeg
WE spoke with supervisors at Ebay Corporate Head Office, they promised us an
investigation into Kijiji for stealing money from us on 7 occasions for top ads
tracking us, stalking us even after we open new accounts and banning us
banned our accounts
[email protected] , Kent sent us letter of apology said will refund
$7.99 top ad and unblock account, next day he stole again $7.99 top ad and rebanned
we want our $7.99 and account put back up
nuerous accounts also was banned, this is stalking and harassment
Mr. John Donahoe we spoke woth Carl in trust and safety and he didnt care about our concern
and took the side of this corrupt kijiji, kijiji refuses to answer any email or refund our money
this is the warning posted on our job ad on kijiji customer care, which kijiji was afraid and banned
all the city of Winnipeg was this it was up from 10am to 734pm
ATTENTION KIJIJI
YOU ARE UNDER INVESTIAGTION FROM EBAY CORPORATE HEAD OFFICE
1-866-278-1053 FOR HARASSMENT FOR UNNECESSARY DELETING OF OUR ADS
AND STEALING FROM US $7.99 FOR TOP ADS ON 7 DIFFERENT OCCASIONS
IF YOU REMOVE THIS AD, CORPORATE HEAD OFFICE WILL BE CALLED AND
IT WILL BE DOCUMENTED IN YOUR INVESTIGATION, WE HAVE SPOKE TO
SEVERAL SUPERVISORS AT EBAY HEAD OFFICE
LYNN, EDWARD, MAY, SHEENA, WYNN, ERICA AND ROSIE
YOU HAVE RE INSTATED ONE OF OUR ACCOUNTS WITH AN APLOGY LETTER FROM
KENT THEN BANNED US AND STOLE $7.99 REFUSING TO GIVE US THE TICKET
NUMBER TO GET A REFUND, NOW WE HAVE TO WAIT 60 DAYS INSTEAD OF
3-4 DAYS, ALSO MASTERCARD IS DOING AN INVESTIGATION
IF YOU WANT MORE TO ADD TO YOUR INVESTIGATION FEEL FREE TO DELETE
OUR AD SO THAT WE MAY ONCE AGAIN CONTACT EBAY CORPORATE HEAD OFFICE
WE ARE NOT THE ONLY ONES KIJIJI HAS BEEN HARASSING AND STEALING
MONEY FROM , FOR WE HEARD NUMEROUS COMPLAINTS
YOUR DAYS KIJIJI OF HIDING BEHIND EMAILS ARE ALMOST OVER
BECAUSE EBAY CORPORATE OFFICE WILL SOON STEP IN AND TAKE OVER
IF ANY PERSONS OR BUSINESSES ARE EXPERIENCING DIFFICULTY WITH
KIJIJI DO LIKE WE DID AND CALL 1-866-278-1053 ASK TO SPEAK TO
A SUPERVISOR DONT LET KIJIJI PUSH YOU AROUND
IN CLOSING WE WOULD LIKE TO ADD THAT CARL AT EBAY WORKING CORPORATE HEAD OFFICE FOR "TRUST AND SAFETY"
should BE SEVERELY REPRIMANDED IF NOT FIRED FOR HIS COMMENT GIVING US HIS VERBAL PERMISSION TO POST HIS
NAME IN OUR POST SAYING THAT HE IS A CROOK. ALL THE EBAY CALL AGENTS AT HEAD OFFICE HAVE BEEN VERY HELPFUL
EXCEPT FOR ANDY THE SUPERVISOR WHO DIDNT CARE AND ANDY THE SUPERVISOR WILL ALSO BE SEVERELY REPRIMANDED
WE WOULD LIKE TO THANK THE HELPFUL AND CARING SUPERVISORS LYNN, EDWARD, MAY, SHEENA, WYNN, ERICA, ROSIE ,
ROSE AND ESPECIALLY NOEL WHO TOLD US TO CALL BACK AND GIVE HIM THE TICKET # IF THIS AD IS REMOVED FOR PROOF
OF STALKING AND HARASSMENT ON THE PART OF KIJIJI WINNIPEG
EBAY DID SHOW CONCERN ABOUT KIJIJI STALKING, HARASSING AND DELETING OUR ADS, BANNING OUR ACCOUNTS AND
STEALING FROM US ON 7 DIFFERENT OCCASSIONS $7.99 FOR TOP ADS AND EVEN ENCOURAGED US TO CALL IN EVERY TIME
KIJIJI DELETED OUR POSTS TO ADD TO THE INVESTIGATION, EBAY HEAD OFFICE DOES CARE ABOUT ITS CUSTOMERS AND
YES EBAY DOES OWN KIJIJI AND KIJIJI WINNIPEG WILL BE HANDLED WITH ACCORDINGLY AND ALL COMPLAINTS ABOUT KIJJI
WINNIPEG CAN BE CALLED INTO 1-866-2788-1053 AND ASK TO SPEAK TO A SUPERVISOR AND EXPLAIN YOUR DIS-SATISFACTION
I hope Mr John Donahoe that you will help us and thousands of people in Winnipeg from Kijiji stealing
from us, banning us for no reason. Also Kijiji is playing favorites allowing Pinnacle a staffing agency
to post work from home jobs, yet when we do we are banned, kijiji site policy says no work
from home job but Pinnacle can break site policies and never get banned, this is corruption
This warning is costing KIJIJI alot of money and this warning will go up each and every day until
this issue is looked into, we are losing thousands of dollars for our business not being able to advertise
for call center agents because KIJIji has targeted us for banning and to steal our money for top ads
if your executive secretary can contact us to help our case it would be very
much appreciated, sorry for taking time out of your very busy, and thank you for taking the time
to read our letter
---------------------------------------------------------------------------------------------------------
May 13 2012
[email protected]
Kijiji Winnipeg banning stalking and stealing money
To whom it may concern,
Can someone please help us, we are being stalked, harassed banned and money stolen many times
from Kijiji Winnipeg, talked to Ebay head office supervisors telling us is an investiagtion
called trust and safety, Carl refused to help us, dont like to muse the word but he was an asshole
we have sent a personal email to the CEO John Donahoe
on Kijiji Winnipeg we have posted a warning to kijiji to not delete our ad, and they still harass us
and bann our job ad, 9 times yesterday afternoon and twice in the evening
this is the letter we have posted in our job ad which thousands of people have seen on Kijiji
ATTENTION kIJIJI
YOU ARE UNDER INVESTIAGTION FROM EBAY CORPORATE HEAD OFFICE
1-866-278-1053 FOR HARASSMENT FOR UNNECESSARY DELETING OF OUR ADS
AND STEALING FROM US $7.99 FOR TOP ADS ON 7 DIFFERENT OCCASIONS
IF YOU REMOVE THIS AD, CORPORATE HEAD OFFICE WILL BE CALLED AND
IT WILL BE DOCUMENTED IN YOUR INVESTIGATION, WE HAVE SPOKE TO
SEVERAL SUPERVISORS AT EBAY HEAD OFFICE
LYNN, EDWARD, MAY, SHEENA, WYNN, ERICA AND ROSIE
YOU HAVE RE INSTATED ONE OF OUR ACCOUNTS WITH AN APLOGY LETTER FROM
KENT THEN BANNED US AND STOLE $7.99 REFUSING TO GIVE US THE TICKET
NUMBER TO GET A REFUND, NOW WE HAVE TO WAIT 60 DAYS INSTEAD OF
3-4 DAYS, ALSO MASTERCARD IS DOING AN INVESTIGATION
IF YOU WANT MORE TO ADD TO YOUR INVESTIGATION FEEL FREE TO DELETE
OUR AD SO THAT WE MAY ONCE AGAIN CONTACT EBAY CORPORATE HEAD OFFICE
WE ARE NOT THE ONLY ONES KIJIJI HAS BEEN HARASSING AND STEALING
MONEY FROM , FOR WE HEARD NUMEROUS COMPLAINTS
YOUR DAYS KIJIJI OF HIDING BEHIND EMAILS ARE ALMOST OVER
BECAUSE EBAY CORPORATE OFFICE WILL SOON STEP IN AND TAKE OVER
IF ANY PERSONS OR BUSINESSES ARE EXPERIENCING DIFFICULTY WITH
KIJIJI DO LIKE WE DID AND CALL 1-866-278-1053 ASK TO SPEAK TO
A SUPERVISOR DONT LET KIJIJI PUSH YOU AROUND
Kijiji YOU HAVE REMOVED OUR AD YESTERDAY AT 734PM LIKE YOU HAVE
THE DAY BEFORE, WE HAVE CONTACTED THE CEO OF EBAY AT
[email protected] , KENT AND THE REST OF YOUR STAFF CAN SOON
ANSWER TO THE CEO OF EBAY HIMSELF, AND HE WON'T BE TOO PLEASED
CARL AT TRUST AND SAFETY IS A CROOK AND SUPPORTS KIJIJI AND REFUSED
TO LISTEN TO OUR CONCERN, AND THEY CALL THIS "TRUST AND SAFETY"
CARL EVEN TOLD US THAT IT IS FINE WITH HIM TO POST THAT HE IS CROOKED
WE ARE AWAITNG A PHONE CALL FROM THE EXECUTIVE sECRETARY OF EBAY
KIJIJI WE ARE NO LONGER CONTACTING EBAY HEAD OFFICE, DELETE THIS POST
AND WE SIMPLY CONTACT THE CEO OF EBAY,JOHN DONAHUE AT HIS PERSONAL
FAX NUMBER AND ALSO MAIL HIM A LETTER RIGHT OT HIS HOME ADDRESS
As you can see this is going to hurt KIJIJI selling ads and a lot of people have told us they were
considering paying for their advertising but this letter made them change their minds,
someone please contact us or this letter will go up everyday
204-283-4607 , we have paid kijiji for advertising on 7 ocassions and been scammed every time
we are not free loaders we paid for our advertising to top the ads, we want our accounts
[email protected] unblocked and put back up and [email protected]
the same as well, along with our $7.99 that was stolen returned.
This letter will be posted up on Kijiji everyday in a different random major city in Canada and the
United States until there is a satisfactory resolution to this problem
------------------------------------------------------------------------------------------------------------------
May 13 2012
very poor customer service - corruption at kijiji and Ebay’s "trust and safety"
Dear Mr. John Donahoe
CEO Ebay
Can you please help us, it seems that KIJIJI Winnipeg is not the only department , company or affiliate that is
corrupt with in Ebay, and it is sad to see this within such a big organization. Today we dealt with one of your customer
service reps named Josh, who was laughing on the phone at us at our being scammed by KIJIJI, when was to his
supervisor MIke , Mike the supervisor refused to help us, he told us write to KIJIJi even after we tried to explain
that they didnt reply to our emails.
Hanessa the supervisor also didnt help us, he made us go to Ebay classifieds, this is not for Kijiji complaintys
Hanessa didnt want to do his job and report our complaint and add to the investigation, same with Mike,
why are these people supervisors not helping people refusing to do their jobs, along with Josh laughing in
customers when cusotmers are grieving and very upset from being screwed around form Kijiji an Ebay owned
company, this is not customer service Mr. John Donahoe
This gets even better, "trust and safety", sounds like something out of "robocop", robocops these people certainly
are not. Lets start with Mary, today we were transferred to "trust and safety", I told the call how useless this department
is after dealing with "hit man Carl", because that is what he sounds like a crooked mafia tough guy hitman
As for Mary we were explaining our grievance with Kijiji, we were telling Mary how Kijiji was deleting our ads without
even verifying them or having them looked at, we had 2 ads deleted at the same time, we gave her the time of the first ad
and ticket number and before we could give her the 2nd number she disconnected the phone on us, and has not called back
in the 13 reaming hours that Ebay was open all day yesterday
This definitely shows us that Mary hung up the phone on purpose rather than doing her job, all customer service reps
including supervisors must call back all disconnected calls, and must say to the customer "what is your phone number in case
we are disconnected", not one call agent has said this and we spoke to over 20 of them, and not one of the supervisors has
ever said this either and we spoke to over 10 of them, it is no coincidence that Mary didnt ask for our number either.
"trust and safety" is a joke from what we seen form Carl and Mary,this department is a waste of Ebay money and should be
shut down and Carl and Mary Fired . Mary should have called us back within 2-3 minutes asap, calling back the customer
service rep to get our phone number, it wont be hard to get our info after talking to over 20 customer service reps,
all the Ebay supervisors and customer service agents all know by now how Kijiji is jerking us around and stealing our money
How can Marry in "trust and service" hang up on people in the middle of a complaint, are your managers and supervisors
so well over paid that they feel they dont have to work, are they so confident and feel that their jobs are so secure they can
hang up on complaints and customers, do they feel that they are "god" and no one can touch them and that they have no one
to answer to.
Lets not forget "hit man Carl", who refused to help us and was so rude to us and arrogant on the phone, who is never wrong
and not even pleasant on the phone or understanding, Mary nor Carl did ever say sorry to us for our problems with Kijji
I owned a business for 5 years and we always say "i am sorry to hear that"
Mr. John Donahoe all your customer service agents each and every single one has said sorry to us and showed concern
except "josh the laughing hyena", if your customer service agents can say sorry why cant "trust and safety", this is call
center protocol and is given in training and is required rebuttal of all complaints .
"Carl the hitman", in all my life dealing with businesses, never ever have I ever come across a more arrogant, uncaring
excuse my french a s.o.b.and a a.s.s.h.o.le. , and those are the nicest words Mr.John Donahoe that I can find to describe
this miserable piece of turd. Never ever was i made to feel so small and humiliated trying to grieve a concern and complaint
"Carl the hitman" would never make it as a fiuneral director, I can just picture it now poor grieving families calling in and
Carl not even showing the slightest bit of remorse, and Carl replying "the stiff will be ready for viewing on Sunday"
We were so upset with Carl I wish i was able to put my hand through the telephone grab his skrawny little pencil neck
and shake some common sense into him, its unfortunate that this option is not available
"push 8 if you want to put your hand through the phone grab the call agent's neck and shake some common sense into him or her"
Carl got us so upset telling us about Kijiji policies , which Kijiji was not even following and breaking their own policies
by not giving us the trouble ticket # email for the $7.99 deleted paid ad, therefore making us call mastercard to open up an
criminal investigation, it is against the law to with hold information on a paid transaction, Kijiji didnot send us the email
with the paid ad that was removed tracking number, in fact they banned our account so mwe could'nt get in touch with them
thye have given us 6 other past tracking numbers for deleted paid ads, but this last one they didnot, we even tried opening
another account [email protected] to enquire on our money from your_client_is_here and again we were banned
Let us finish up with Carl, he got us so upset, we asked him how he would like it if we posted him on our post on our
Kijiji job ad along with our warning for Kijiji to back off and leave us alone that Carl at "trust and safety" was crooked like
Kijiji, his reply was "go ahead", he actually gave us verbal permission to post on Kijiji Winnipeg that Ebay "trust and safety"
was being run a by a crooked manager, is this the reply of a "trust and safety"manager.
Mr. John Donahoe, what if I was to have accepted his offer and posted his comment in our warning letter across Kijiji Canada
in every major city under the busiest categories, like construction which has over 6,000 listings in the major largest cities
like Vancouver, Toronto, Montreal, Edmonton, Calgary etc., what would have been the repercussion to Ebay sales across
Canada, and legally we would be in the right since Carl gave his verbal permission.
Mr John Dobnahoe but I am an honest person, looking to resolve this issue the right and proper way, I dont have to be here
asking for help, I could be posting Carl's comment across Kijiji throughout Canada, but I am not like Carl or Mary
Kijiji has been violating and breaking their own site policies, removing post s and ads before they can be checked and verified
removing and banning ads for no good reason, removing ads from the account after a few hours rather than posting them on the job
board, not allowing us to post an ad, removing the ad after we clik post and the ad not going into our account
Kijiji is refusing us to post our warning letter to warn people how we got robbed 7 times for $7.99 and to warn people that Kijiji
is under investigation from Ebay, this is not slander and is all true facts, Kijiji is scared and afraid of people will see the truth and
is why they are stalking us and stalking is against the law, they have tracked our ip for our modem and laptop and banning all our ads
and accounts and ads, and any ads that look similar to our past ads
Mr. John Donahoe in closing we are asking protection from Kijiji we ask for all our accounts be re instated with full protection
with no banning of our ads, taking down any paid ads under no circumstances without first contacting us by email and by phone,
if they can take our money they can talk to us on the phone.
[email protected] , this account was hacked into and stolen and abused by a hacker, causing us to get banned
[email protected] , kijiji refused to give us ticlet # for paid ad removed then banned our account
[email protected] , account banned for no reason
[email protected] , account banned for no reason
[email protected] account banned for no reason
[email protected], account banned for no reason
[email protected] account banned for no reason
this is just the tip of the ice berg
Our boss is losing alot of money thousands of dollars a week,
we need to post job ads on Kijiji, unfortunately for this city of Winnipeg, Kijiji is the only place to get enough employees
we tired the govt job bank was 1 reply a month, paid another site Manitoba x had to get our money back after 3 weeks no reply
newspapers are very costly and not as effective
this may cause the business to go bankrupt soon, if no help is given
Kijiji is breaking their own site policies by stalking us, harassing us and banning accounts and deleting job ads for no reason
kijijhi is breaking site policies by not deleting ads without verifing them from our account, these ads stay in our account for a few hours
then are deleted and not even posted, then kijiji was deleting the ads simulatanously ads was added to the accounted and deleted
with the same minute created 847pm and removed 847pm on numerous ads and numerous accounts we tried to open,
from there it got even worse ads were beeing deleted as soon as we hit the post button and not even going into the accunt
kijji has been banning many accounts after banning [email protected]
the same account that Kent from Winnipeg Kijiji sent us a letter of apology for deleting our paid top ad of $7.99
refunded our mastercard removed the bann and removed all protection, only to be banned the next day and again our top
ad removed $7.99, this Kent Kijiji didnt send the ticket # like they did the other previous six times they deleted our top
ad for no good reason and banned our accounts.
We understand that all emails to Mr. John Donahoe are filtered, and we wish that the CEO of Ebay may have the opportunity
to personally read our concern and grievances and see to it that the appropriate actions may be taken to the guilty parties
such as Kijiji, Carl and Mary from "trust and safety" , Hanessa and Mike the supervisors and "josh the laugjing hyena"
the customer service agent who thinks its funny for customers to be screwed over, and Kent from Kijiji Winnipeg
who is the biggest liar and crook at KIJIJI..
Thank you for taking the time to read our concern
..........................................................................................................................................................
May 13 2012
Dear John Donahoe
CEO Ebay
From our previous letter we explained Hanessa the supervisor refusing to help us
and sending us to classifieds, telling us that this is where i will get help
being too lazy to do his job and add to the investigation like the other 8
supervisors before him has all done
Now it seems we have Neil in classifieds too lazy to do his job, and escalate or re direct
our letter tot eh right department for this complaint, how can he be so stupid to ask
us to contact Kijji, after reading this letter or if he even did read the letter
because if he did, he would have said that he will escalate this letter to the right
department in Ebay which would have been "trust and safety" which is useless
and just as corrupt as Kijiji
................................................................................
Inquiry status: Waiting reply from staff [Close inquiry]
Created on: 2012-05-11 15:54:00
Last update: 2012-05-13 03:36:27
Last replier: Customer
Topic: My Ads > Can't find my Ad
Replies: 2
Printer friendly version
Date: 2012-05-11 15:54:00
Name: mike
E-mail: [email protected]
IP: 74.216.13.189
Ad Id: 378933800
Message:
this is the letter we put in our job ad,that kijiji kept deleting
ATTENTION kIJIJI
YOU ARE UNDER INVESTIAGTION FROM EBAY CORPORATE HEAD OFFICE
1-866-278-1053 FOR HARASSMENT FOR UNNECESSARY DELETING OF OUR ADS
AND STEALING FROM US $7.99 FOR TOP ADS ON 7 DIFFERENT OCCASIONS
IF YOU REMOVE THIS AD, CORPORATE HEAD OFFICE WILL BE CALLED AND
IT WILL BE DOCUMENTED IN YOUR INVESTIGATION, WE HAVE SPOKE TO
SEVERAL SUPERVISORS AT EBAY HEAD OFFICE
LYNN, EDWARD, MAY, SHEENA, WYNN, ERICA AND ROSIE
YOU HAVE RE INSTATED ONE OF OUR ACCOUNTS WITH AN APLOGY LETTER FROM
KENT THEN BANNED US AND STOLE $7.99 REFUSING TO GIVE US THE TICKET
NUMBER TO GET A REFUND, NOW WE HAVE TO WAIT 60 DAYS INSTEAD OF
3-4 DAYS, ALSO MASTERCARD IS DOING AN INVESTIGATION
IF YOU WANT MORE TO ADD TO YOUR INVESTIGATION FEEL FREE TO DELETE
OUR AD SO THAT WE MAY ONCE AGAIN CONTACT EBAY CORPORATE HEAD OFFICE
WE ARE NOT THE ONLY ONES KIJIJI HAS BEEN HARASSING AND STEALING
MONEY FROM , FOR WE HEARD NUMEROUS COMPLAINTS
YOUR DAYS KIJIJI OF HIDING BEHIND EMAILS ARE ALMOST OVER
BECAUSE EBAY CORPORATE OFFICE WILL SOON STEP IN AND TAKE OVER
IF ANY PERSONS OR BUSINESSES ARE EXPERIENCING DIFFICULTY WITH
KIJIJI DO LIKE WE DID AND CALL 1-866-278-1053 ASK TO SPEAK TO
A SUPERVISOR DONT LET KIJIJI PUSH YOU AROUND
Kijiji YOU HAVE REMOVED OUR AD YESTERDAY AT 734PM LIKE YOU HAVE
THE DAY BEFORE, WE HAVE CONTACTED THE CEO OF EBAY AT
[email protected] , KENT AND THE REST OF YOUR STAFF CAN SOON
ANSWER TO THE CEO OF EBAY HIMSELF, AND HE WON'T BE TOO PLEASED
CARL AT TRUST AND SAFETY IS A CROOK AND SUPPORTS KIJIJI AND REFUSED
TO LISTEN TO OUR CONCERN, AND THEY CALL THIS "TRUST AND SAFETY"
CARL EVEN TOLD US THAT IT IS FINE WITH HIM TO POST THAT HE IS CROOKED
WE ARE AWAITNG A PHONE CALL FROM THE EXECUTIVE sECRETARY OF EBAY
KIJIJI WE ARE NO LONGER CONTACTING EBAY HEAD OFFICE, DELETE THIS POST
AND WE SIMPLY CONTACT THE CEO OF EBAY,JOHN DONAHUE AT HIS PERSONAL
FAX NUMBER AND ALSO MAIL HIM A LETTER RIGHT OT HIS HOME ADDRESS
..............................................................................................
Date: 2012-05-12 05:14:25
Name: Neil
Message:
Hello Mike,
Thank you for contacting eBay Classifieds Community Support.
Mike, you have reached eBayClassifieds.com, eBay's free local classified site. I believe
that you are attempting to reach our Canadian site instead. For questions or comments
related to Kijiji.ca specifically, please contact the Kijiji Customer Support team.
Please go to: www.Kijiji.ca
Thank you for taking the time to write us and best wishes!
Regards,
Neil
www.ebayclassifieds.com
Was this reply helpful? yes / no
Date: 2012-05-13 03:36:27
Name: mike
Message:
Attention Neil
Hanessa the supervisor brought me here, too lazy to job his job and ad comments to the
investigation, as for KIJI they are refusing to reply to any email in the past 2 weeks
Neil we will have no choice to report you for not doing your job if you do not escalade
this letter to Ebay head office do not give us the crap of contacting KIJIJI this is a
very serious mattter involving breaking of site policies stealing money from our account,
refusing to give ticket # for removed paid advertising, Neil do not play games with us,
we are being stalked by Kijiji Winnipeg, stalking on line is against the law, and
harassed and constatly being banned for no good reason, how can you Neil give such a
reply and not even give a care, Neil your comments will be reported to the attention
of the Ceo of Ebay, Neil in closing I dont know who is the bigger jerk you or your bff
Carl in "trust and safety" because you two certainly do not care about customers.
....................................................................................................
Dear Winnipeg Free Press
Why Is Jay from Ebay corporate office hiding Kijiji Winnipeg Illegal Activities
This is the question we are all asking, after Jay wimping out to do his job
and finish the finishing the investigation reference # 1-3412610600
Jay is not honest enough to do what he has promised us and that was to remove
all nine banned accounts and look inot the illegal stealing of money by removing
paid ads with no email notification or an email notification with the wrong category
and no email link to dispute the ad, all illegal tampering of email
We have contacted Masterrcard card services and informed Mastercard of Kijiji Winnipeg
removing paid ads after verification, and Robert the supervisor has told us thta KIJIJi
will be flagged as a scam company,
Jay knows and has read all our documentation and taped phone conversations and eenough proof
and evidence was given beyond the shadow of a doubt that employees at KIJIJI Winnipeg have been
tampering with the servers to delete emails and paid ads for no justified reason.
Jay has left us his response which was that KIJIJI is a separate affiliate and KIJIJ don't want us
on their site and thet we are banned even after they have taken $7.99 from us on 2 separate accounts,
Kijiji is scamming people, even Ebay customer representatives and supervors have told us that this is not
normal server activity and that this is illegal human tampering, also KIJIJI supervisors and cusotmer
service agents have tols us that EBAY head office has the power to step in if any affiliate company
it owns runs rogue and starts scamming people and conducting illegal activity such as tampering with
emails and paid ads, therefore there is a conspiracy at Ebay for Jay has ended the investigation
and has told all supervisors under him not to escalate our complaint so that Jay's supervisors or
corporate head office will see that jay is crooked and trying to hide KIJIJI scsamming people.
We would like to add that after Jay spoek to Kijiji Winnipeg that Kijiji did something unusual
they wouldnt let the ad in the account go on the job nak for 6 hours where as it only took 45 minutes
to 1 1/2 houtr max for all other ads under 9 diffrent accounts , and this happened again on another
account adterwards and it took 6 1/2 hours costing us thousands of dollars in business loss, not being
able to recruit people for the business, this is illegal tampering of the servers for ads only were taking
45 to 60 minutes to leave the account for verification to go on the job ad site, all this information
has been documented with our Ebay account Mlanderss001
When Ebay customer care was contacted regading Jay's decision to cover up KIJji Winnipeg illegal
activity and scamming people in the Winnipeg Free Press newspaper, another supervisor named John
reopened the investiagtion with a new reference number 1-3428808260,
right after this investigation was reopened we were banned and refused our concern to be escalated
above Jay the crooked manager
Ebay in casse you didnt know also banns people from calling customer service, you will get the message
"cusotmer service office is closed" when in fact it is not, it is open 7am to 1am 7 days a week
Jay has banned us from calling Ebay cusotmer service tp prevent us from escalating to corportae office
and his higher end supervisors, to hide KIjiji Winnipeg scamming people and all illegal activities
we have 6 cusomter service agents close the phone in our face, and one agent even said to us
"didn't you know your banned" when we mentioned the Ebay is closed message, this is a conspiracy
and something EBAY customer service dont want you to know!!!
if you are ever banned from calling EBAY customer care at 1-866-278-1053 you may conmtact us at
looking [email protected] and we will give you instructions on how to get through
Ebay for the last alomsot 2 weeks has sbeen escalating and documenting our complaints towards Kijiji
Winnipeg, it was only after Jay the crooked manager refused to help us that we were having agents
close the phone in our face 5-6 tiomes a night, agents telling us were banned and cannot help us
Ebay is responsible for KIJIJI and were told by cusotmer service agents and supervisors that KIJII
Winnipeg is wrongfully tampering with emails , accounts and paid ads and scamming people
and that Ebay corporate office will step in and intervene and reprimand any affiliate company
breaking the rules and scamming people, Jay is preventing us from escalating our complaint
to hide the truth from his supervisors and from JOHN DONAHOE EBAU CEO,
Kijiji Winnipeg hides behind email to scam people , afraid to set up an office to greet angry
scammed cusomters face to face or to even talk to them on the phone, the biggest liar is Kent
from Kijiji Winnipeg, who promised to unbann us and return our $7.99 , only to bann us the next
day and steal our $7.99 for top ad and then not send us the tracker and dispute ticket to get our
money back, and now we must wait 60 days from mastercard and file a dispute, it is for this reason
and the removal of 8 paid ads of $7.99 and another paid ad removed for $7.99 that banned us and
stole our $7.99 claiming wer didnt give enough information about the breed of animal we were seliing
when it was a paid under customer service to hire people that Mastercard has flagged Kijiji Winnipeg
has a scam site for fraud and illegal activity
We can go on forever pages and pages of KIJIJI Winnipeg illegal activities and Ebay's own "trust and safety"
which is also protecting Kijiji Winnipeg especially Carl who gave us his verbal agreement to post on our job ad
that he is a crook and it is ok to post this all across Kijiji Canads across every job board in every major
city, and Mary from "trust and safety" who hung up thre phone in our face in the middle of us giving her vital
imoortant information proving KIJIJI Winnipeg was in fact tampering with the servers and email, she has not
called us back in 3 days, when we asked another supervisor she said that it was mandatory to call back asap
within 5 minutes, this shows us a comnspiracy to hide KIJIJI Winnipeg illegal activities and wrong doing,
also Ray a supoervisor has given us his verbal permission to post in the newspaper that he refuses to help
even though a new investigstion has been opened,
tahnk you the time to read our concern and I hope that we have proven beyond a shadow of a doubt a conspiracy
within Ebay to hide KIJIJI Winnipeg illegal activities and Kijiji Winnipeg for being a scam site
Spoke with Rj 1156am may 18 2012, and he told us that customer care has been instructed to no longer help us
and when we asked him about putting his name in the newspaper he said "you can do that", Ebay is banning us
and refusing to assist us knowing well that KIJIJI is running illegal operations
Aloha is hawaiian for Ebay customer service has you banned
how to get through to customer support when your phone number
and account is banned
may 18 1210pm
called Ebay Winnipeg bypassing the bann that was put on our account
spoke to "aloha" we told Aloha that we are asksing Ebay to help us
and that we have our investigation story ready for the Winnipeg Free Press
Aloha refused to put us through the supervisor her exact word "i cannot put you
through to a supervisor" and told us to hang up and call back, we have spoken to
over 20 supervisors, now suddenly Aloha is refusing to transfer us,
The reason Aloha wants us to hang up and call back is becausae the supervisor
wants to see how we got through banning sytem on their telephone network and they
are more than likely looking to fix and update the banning in their system
to get around this banning problem, use a diffrent phone number than your home
number, here are the instructions to get around the banning
1. call 1-866-278-10563
2. press # by pass "1 timepass code followed by the pound key"
3. it will give you your number,
press 2, enter a fake 10 didgit number when asked for number on ebay account
4.at main menu press 4 -questions about your account
5. press 6-any other account querstions
-you can use any of the 6 options
BINGO you got through cuustomer support even though you are banned
This is secret information that Ebay does not want people to know, so if you know
anyone who cant get through to Ebay customer support or has been banned please ask them
to read this
We are banned from Ebay cusotmer support because we have uncovered Kijiji Winnipeg
scamming people for years and Jay refusing to do his job and try to hide the truth
from coming out by having us also banned from Ebay customer care
We will be more than happy to givre out more information or even talk on the phone
at [email protected]
100pm spoke to Angel and explained our situtation and said that a second investigation was opened
with John the supervisor reference # 1-3428808260 and told Angel tha John opened a new investigation
becuase we told him that the newspaper is interested in our story, Angie pulled up our account
and we asked her to tell us if the account was banned , she refused to answer the querstion, saying she
needs to speak to her supervisor, we told Angel not to go and read to us from the account information
she kept sayinmg "im going to sperak to my supervisor", and we told her not to go and read us the
account information and she refused to read us our account information, we told Angel we didnt want her
supervisor and that we wanted her to read out account information, she then let the call go
in the past we had over 20 customer service representatives read our account information, again Ebay
is trying to cover up for Kijiji Winnipeg by banning and telling customer service agents to not help
people whose accounts have been banned
It looks like Ebay cusotmer care representatives have been instructed to no longer read information from
the account our own Ebay account, and we even puchased a $2,500 pirelli ladies diamond with diamonds
not even a year ago, and this is how we are treated, also apparent is that Jay has instructed all his
supervisors to instruct his call agents not to talk to us and to pass the call on to a supervisor
if any information is asked about the account and the documentations inside the account
Hannai is speechless
May 18 2012, 2:01pm
Called back customer service and this time we find out from
Hanni that Jay the supervisor has told his supervisors to put a note
In our account that call agents are not even allowed to communicate
with us or even let us speak or be transferred to a supervisor
then she said “sorry I need to disconnect the call”
Jay is preventing us from escalating the case to higher department
Knowing that Kijiji is guilty of scamming people and is protecting
Himself and afraid to let his superiors see how he is not doing as he
Promised to unban our 9 accounts and resolve the issue with Kijiji
The affiliate site, kijiji supervisors have told us that if an affiliate
Company or site runs rogue and starts scamming people that Ebay
Head office will intervene solve the problem and reprimand the
Employees, we still have not heard a reply from the office of the
CEO John Donahoe and 2 separate emails was sent to him,
At first Ebay was so caring and helpful, but when they saw that we
Had proof and evidence of KIJIJI Winnipeg tampering with emails
And servers, trying to steal cusomters $7.99 for top ads
Without sending a trouble ticket and worse still banning them so they
Cant communicate through email for a refund,
But now Ebay is banning our account like KIJIJI, banning us from calling
Customer service, banning us from documenting on our account or call
Agents reading us the information on the account and escalating any comments
Refusing to escalate investigations is the right of every customer,
In closing Ebay is doing bad business practice by banning people from
Calling customer service and Ebay supervisors are very helpful as long
As you don’t prove that their people are corrupt like Carl and Mary
In “trust amd safety”, or one of their affiliate companies like KIJIJI
Is scamming people, we all know about paypal and the hundreds of
Thousands of complaints on line, when a company hides behind emails
Like Kijiji Winnipeg they start scamming people .
381270350 [ticket number]
Reactivation Requests
frank
[email protected]
winnipeg free press has been contacted
"Aloha" means you have been banned from Ebay customer service
this is the 10th account you have banned or deleted paid ads
for no reason by illegal means we have alot of proof
Ebay has documentation of your tampering with emails
and tampering with the servers, but Ebay wishes to turn
a blind eye,but the newspapers will not close their eyes
Kent congratuations your going to be famous
we will be contacting every newspaper across canada and USA
the winnipeg free press has already taken interest in our story
do not think Jay Thompson has closed the case
you and Ebay has put a family member health in
critical condition due to scamming, banning and stealing
money, we the family will not rest till all of Canada
and Usa knows of your scamming, already mastercard has flagged
kijiji winnipeg has a scam, Ebay cant turn their backs on us
we are 700 strong Kent you have promised our family member to
be re instated and again you have banned him breaking contracts
with mastercard on 8 or more accounts, Kent you cannot hide behind
emails nor Jay Thompson from corporate head office
Jay Thompson has promised us to unbann al of our 9 previous accounts
instead Jay Thompson has banned us from contacting Ebay customercare
and only 1 customer service represenative was aware of the banning
process out of the 20 we questined, therefore it is safe to say that
this is an inside secret conspiracy which has been in effect for years
but unfortunately the catis out of the bag
you are`a snake hiding in a whole in the ground, and we are the smoke
that will bring you out of hiding
in case you decide to delete this ticket a copy has been sent to
city editors at the Winnipeg free press |
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