Consumer reviews and reports on scam companies, bad products and services
Easton Chemical Sends product not ordered, then sends outrageously high invoice. Baltimore, Maryland
27th of Sep, 2011 by User227106
Received a phone call at work asking if we use any lightbulbs. I told the man that we order all of our bulbs from bulbs.com. He then asked if we used any cleaning supplies, and I said of course, and he said they had a great deal on liquid cleaner. I ordered none (I would have paid with a credit card at the time if I had placed an order, as I do for all orders from real companies). A box arrived a week later with 4 one gallon containers of cleaner, according to the packing slip on the box - more than we would use in several years - followed by an invoice a week later for $454.00! No one answers their phone. Just received another invoice 8 months later. I still have the unopened box under my desk because they won't tell me how to return it. I refuse to pay for something I didn't order, wasn't given a price on before I ordered, and from a company I had no prior relationship with. I'd be happy to get the space back under my desk if they would just tell me how to return what I never ordered in the first place and if they would stop trying to collect money I never promised them.
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