dri software minnetonka minnesota Parallels Software

15th of Dec, 2011 by User318343

Purchased software upgrade from Parallels.com online. Their "order processing partner"--DRI SOFTWARE--handled the transaction. Requested refund. Completed all instructions. Refund approved. Two weeks have passed. Over ten conversations with [email protected] has proven fruitless. They state a refund has been issued to my account. This is news to my bank, as nothing has posted--except the original charge. No refund has been issued to my account from Parallels.com or their "order processing partner." This leaves two possibilities: incompetence or fraud. I suspect the later. Why?MasterCard instructed my bank (ING DIRECT) to advise me of the following: At ING DIRECT, we take your security and privacy very seriously. We were just informed by MasterCard® that your Electric Orange Debit Card may have been compromised within its network of merchants/processors. As a precaution, we're reissuing you a new Electric Orange Card (with a new card number, expiration date and security code). The new card should reach you no later than December 29, 2011. Your current card will be deactivated at 12 AM ET on December 30, 2011, regardless of whether or not your new card has been activated. My bank has initiated an investigation.

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Comments

4723 days ago by [email protected]

Parallels Inc.com
I have never heard of Parallels Inc until 5, debits for 14.99 showed up on my debit card. The only way I knew what they were is by finding the following on my account statement.

01/06/2012 Point Of Sale Withdrawal / PARALLELS INC 703-815-5670 WAUS $14.99
20120106-20120106149999187 01/06/2012
Point Of Sale Withdrawal / PARALLELS INC 703-815-5670 WAUS $14.99
20120106-201201061499100686 01/06/2012
Point Of Sale Withdrawal / PARALLELS INC 703-815-5670 WAUS $14.99
20120106-201201061499102185 01/06/2012
Point Of Sale Withdrawal / PARALLELS INC 703-815-5670 WAUS $14.99
20120106-201201061499103684 01/06/2012
Point Of Sale Withdrawal / PARALLELS INC 703-815-5670 WAUS $14.99

Obviously this was a fradulent charge, because who orders 14.99 for something 5 times. They have refused to credit my account for the charge. I wouldn't order from them if I did need their productions
Greg Beck