Dr. Marcene Kreifels Doctors are supposed to make you feel better, not worse. Crestview, Florida

28th of Dec, 2011 by User833875

After reading the report submitted by someone else who was treated very poorly by Dr. Kreifels I feel compelled to verify that I too had similar experiences and many more.
This doctor is rude, uncaring, and in a hurry when she's with you, but not while you're waiting. You can often see her through the window playing around on her computer and you can hear her chatting with staff and pharm reps etc while you sit in her hideous waiting room for two or more hours. This happens every appointment, not just occasionally.
She can't keep help so it seems like there's a new receptionist every time you go there, and several times when I called and thought I was talking to a receptionist it turned out to be her. She just hired a new girl and I wish that poor girl lots of luck.
Her personality/bedside manner is brusque, impatient, and intolerant. Her record keeping, both medical and payment, is awful and she often finds a reason to charge extra but never gives you an itemized statement.
When she finally sees you after a two hour wait she either rushes you through without giving you a chance to tell her your symptoms, or she starts delving into your personal life asking questions and offering advice on things like dating and where she thinks you should live, things that have nothing at all to do with your health.
I kept her as my doctor for several years, overlooking all the negatives, but after the way she treated me during my last appointment I will never go back. She was very rude and I've never seen such unprofessional, uncalled for behavior from a doctor before.

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